Home Care Service Coordinator
Addus HomeCare•Hermitage, PA
•Onsite
About The Position
Arcadia and Addus is searching for a Service Coordinator to join our team. This position is responsible for coordinating administrative, business and other operational activities such as HR, payroll, scheduling direct service staff and resolving client issues in conjunction with the Branch Manager or Agency Director. The Service Coordinator ensures that all clients receive the best service possible and according to the care plan.
Requirements
- High school diploma or equivalent
- 2 years of scheduling experience in a health care environment required
- At least 1 year of Home care experience
- Strong interpersonal, organizational, and communication skills
- Tech-savvy with Microsoft Word, Excel, and scheduling software
- Reliable transportation
Responsibilities
- Create and manage caregiver schedules with precision and care
- Ensure uninterrupted service by coordinating coverage for client needs
- Conduct monthly wellness calls and in-home visits
- Be the go-to for client updates, service changes, and support
- Supervise and motivate direct service employees
- Maintain a professional, welcoming office environment
- Uphold confidentiality and compliance with HIPAA and Medicaid/Medicare regulations
Benefits
- Competitive Medical, Dental & Vision Benefits
- Monthly Bonus Opportunities
- Daily Pay Option
- Paid Time Off (PTO)
- Retirement Planning
- Life Insurance
- Employee Discounts
- Continued Education & Growth Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
