In Home Care Scheduler

Right at Home Modesto, CA•Modesto, CA

23h•$20 - $23•Onsite

About The Position

Right at Home is looking for a dependable, proactive Home Care Scheduler to join their Modesto team. This is a fast-paced, hands-on position for someone who can independently manage caregiver schedules, build positive relationships, and help ensure clients receive consistent, reliable care. The agency is a locally owned in-home care agency with a strong team culture and a commitment to exceptional care.

Requirements

High school diploma or equivalent required.
Strong computer, organizational, and communication skills.
Ability to maintain confidentiality and exercise sound judgment.
Availability for assigned after-hours or weekend on-call responsibilities.

Nice To Haves

Experience in scheduling, staffing, dispatching, logistics, or a similar fast-paced coordination role strongly preferred.
Home care, healthcare staffing, or senior care experience is a plus.
Experience with WellSky Personal Care (formerly ClearCare) is a plus.

Responsibilities

Independently manage daily and ongoing schedules for clients and caregivers.
Match caregivers with clients based on care needs, skills, availability, location, and personality compatibility.
Respond to call-offs, schedule changes, new client needs, and unexpected staffing challenges.
Proactively identify scheduling gaps and resolve issues before they impact client care.
Maintain accurate caregiver availability, scheduling preferences, and time-off requests.
Prioritize continuity of care while monitoring caregiver hours, overtime, and scheduling efficiency.
Serve as a primary contact for caregivers regarding scheduling and assignments.
Communicate scheduling updates promptly with clients, families, caregivers, and office staff.
Build positive relationships while balancing client needs, caregiver availability, and business priorities.
Address scheduling concerns professionally and work collaboratively with management to resolve challenges.
Maintain accurate scheduling records and caregiver information in our home care management software.
Monitor electronic visit verification and timekeeping records, resolve discrepancies, and assist with payroll accuracy.
Assist with tracking caregiver certifications, compliance requirements, and onboarding.
Answer incoming calls and provide general office support as needed.
Participate in assigned after-hours and weekend on-call responsibilities.