Home Care Scheduler

Always Best Care - Longmont, CO • Longmont, CO

1d • Hybrid

About The Position

Every great caregiver visit starts with a rock-solid schedule. As our Home Care Scheduler, you’ll juggle calendars, vacation swaps, and last-minute changes—making sure clients receive seamless support and caregivers enjoy predictable, balanced shifts. In short, you keep the heart of our agency beating.

Requirements

• Prior experience as a home-care scheduler, staffing coordinator, or dispatcher (health-care environment preferred).
• Tech savvy with agency scheduling platforms and Microsoft Office.
• Eagle-eye attention to detail and the ability to juggle multiple priorities without dropping the ball.
• Empathy and diplomacy—you handle urgent calls with a calm, caring tone.
• High school diploma or GED (additional coursework in business or healthcare administration is a plus).
• Must have 6 months to a year scheduling experience in staffing (not patient scheduling as it is a whole different ball park).

Nice To Haves

• additional coursework in business or healthcare administration

Responsibilities

• Master the Schedule: Build and confirm all client shifts at least two weeks ahead; track PTO and client requests in real time.
• Right Caregiver, Right Client: Match skills, proximity, and personalities to guarantee quality, continuity, and satisfaction.
• Tackle Emergencies Gracefully: Maintain an up-to-date on-call list and secure coverage within minutes—not hours.
• Keep Everyone Informed: Send instant updates to caregivers, clients, and managers via phone, text, and scheduling software.
• Support Growth: Assist HR with new-hire onboarding and share feedback that strengthens retention.

Benefits

• Competitive salary
• Health insurance
• Paid time off
• Competitive pay plus performance bonuses for meeting fill-rate goals
• Hybrid flexibility (work from home after training)
• Clear path to Staffing Coordinator, HR, or Operations leadership roles
• Paid time off, health benefits, and ongoing professional development
• A people-first culture that applauds your problem-solving superpowers
• Simple IRA after a year of successful employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees