Home Care Scheduler

West Valley • Peoria, AZ

15h

About The Position

We are seeking a highly organized and dependable Home Care Scheduler to join our dynamic home care team. In this vital role, you will coordinate and manage caregiver and client schedules, ensuring seamless communication between the office, caregivers, clients, and their families. Your ability to stay calm, think quickly, and problem-solve in a fast-paced environment will directly impact the quality of care we deliver. The ideal candidate has prior scheduling experience in a home care agency (strongly preferred) , strong computer skills, excellent communication abilities, and a proactive, solution-focused mindset. Experience with WellSky/ClearCare is highly preferred.

Requirements

• Previous scheduling experience in a home care agency (required)
• Strong computer skills (scheduling software, email, spreadsheets, databases)
• Excellent organizational and time-management skills
• Ability to multitask and prioritize in a high-pressure environment
• Knowledge of HIPAA regulations and client confidentiality standards
• Clear verbal and written communication skills
• Professional phone etiquette and strong customer service mindset
• High level of reliability, discretion, and accountability

Nice To Haves

• Experience using home care scheduling software (WellSky/ClearCare or similar)
• Understanding of caregiver availability, overtime rules, and shift coverage
• Experience working with caregivers, seniors, or healthcare clients

Responsibilities

• Create, maintain, and adjust caregiver schedules based on client care plans
• Respond promptly to call-offs, emergencies, and last-minute scheduling changes
• Communicate professionally with caregivers, clients, and families using a multi-line phone system
• Match caregivers to clients based on skills, availability, location, and compatibility
• Accurately document all scheduling changes in WellSky/ClearCare
• Monitor overtime, hours worked, and compliance with labor regulations
• Coordinate with office staff regarding new clients, care plan updates, and staffing needs
• Participate in on-call rotation as required

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees