Home Care Scheduler/Administrative Assistant - Full-Time

Volunteers of America National Services (VOANS) • Cape Coral, FL

1d • Onsite

About The Position

Come join our awesome team as a Home Care Scheduler/Administrative Assistant Full-Time at Gulf Coast Village Home Care. Come join a Great Place to Work-Certified™ organization!

Gulf Coast Village Home Care is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization.

Position Summary
The Home Care Scheduler/Administrative Assistant maintains all aspects of scheduling home care services; provides administrative and clerical support to the Home Care/Home Health Department. Maintains a customer focused attitude at all times. Ensures copies of necessary documents are available to staff and notify staff of credentialing needs and participate in On-call rotation.

Requirements

• High school graduate
• Minimum of 1 year general office experience
• Able to work 40 flexible hours per week
• Computer skills including MS Office (Outlook, Word, Excel, PowerPoint)
• Data entry experience
• Excellent telephone skills
• Scheduling ability and experience
• Driver’s license and vehicle required for courier duties between office and main campus

Nice To Haves

• Scheduling experience highly desirable
• Knowledge of medical terminology and a general medical background desirable
• Basic marketing skills a plus

Responsibilities

• Scheduling new and existing client’s services.
• New client intake and referred to Program Manager for contract signing and care plans.
• Assist with admitting new campus clients as need when Program manager is not available.
• Assist in maintaining client and caregiver files.
• Keep them CEMP up to date
• Basic telephone and faxing skills needed with phone etiquette with an emphasis on customer service.
• Data entry including entering new clients, verifying payroll and assist business office manager in payroll/billing duties
• Follow up phone calls for patients due to schedule changes, and general communications

Benefits

• 403(b) Retirement Plan
• Pay in Lieu of benefit options available
• Employee Discount Program (car rental, wireless carriers, travel, uniforms, etc.)
• Career scholarships
• Quality training, continuing career education and leadership programs
• Partial insurance (must work 24 hrs. or more)
• Paid Time Off (Vacation, Holiday & Sick Days – must work 24 hrs. or more)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED