Home Care Partner

Lutheran ServicesWoodridge, IL
Hybrid

About The Position

Make a real difference in people’s lives - every single day. We are seeking a compassionate and organised Care Partner to join our Home Care team. This role is ideal for someone who thrives on building meaningful relationships and delivering truly person-centred care to older Australians living at home. As a Care Partner, you will play a key role in supporting clients to live independently with dignity and choice. You will work closely with clients and their families to understand their needs, develop tailored care plans, and ensure services are delivered effectively and within budget. This is a hands-on, relationship-focused role where you will: Meet with clients (initially face-to-face where possible) to understand their needs, goals and funding levels Develop and manage personalised care plans aligned to individual preferences and budgets Conduct regular client check-ins (minimum monthly contact in line with government requirements) Review and adjust care plans to ensure they remain relevant and effective Liaise with families, carers, and service providers to coordinate supports Monitor budgets and ensure services are delivered within allocated funding Maintain accurate documentation and ensure compliance with aged care standards Where face-to-face visits are not practical, ongoing engagement may occur via video calls. An after-hours phone is shared between the Care Partners.

Requirements

  • Experience in aged care, home care, or case management
  • Strong understanding of Home Care Packages, Support at Home and CHSP funding models
  • Demonstrated experience in care planning, assessments, and budget management
  • Excellent communication skills and ability to engage with clients, families, and stakeholders
  • A person-centred, culturally safe and respectful approach
  • Strong organisational and documentation skills
  • Ability to work both independently and collaboratively
  • Current Driver’s Licence and access to a vehicle
  • National Police Check (or willingness to obtain)

Responsibilities

  • Meet with clients (initially face-to-face where possible) to understand their needs, goals and funding levels
  • Develop and manage personalised care plans aligned to individual preferences and budgets
  • Conduct regular client check-ins (minimum monthly contact in line with government requirements)
  • Review and adjust care plans to ensure they remain relevant and effective
  • Liaise with families, carers, and service providers to coordinate supports
  • Monitor budgets and ensure services are delivered within allocated funding
  • Maintain accurate documentation and ensure compliance with aged care standards

Benefits

  • Salary packaging – increase your take-home pay (up to $18,550 tax-free)
  • Employee discounts – including health insurance, utilities, retail and more
  • Employee Assistance Program – support for you and your family
  • Learning & development support – grow your career and leadership capability
  • Supportive, values-led team culture where people genuinely care
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