Home Care Operations Coordinator
About The Position
Help Lead Operations That Deliver Exceptional Senior Care At Caring Senior Service, we believe seniors deserve to remain healthy, safe, and independent in the comfort of their own homes. Our mission is built on compassionate service, dependable caregivers, and strong operational leadership that supports both clients and care teams. We are seeking an organized, proactive, and solutions-driven professional to oversee daily operations, caregiver support, scheduling coordination, and client service management. This role is essential to maintaining high-quality in-home care services while ensuring caregivers and families receive outstanding support. If you thrive in fast-paced environments, enjoy solving challenges, and are passionate about senior care, we’d love to meet you.
Requirements
- Minimum 5 years of leadership, operations, scheduling, staffing, or management experience
- Experience with scheduling software and Microsoft Office
- Valid driver’s license and insured vehicle
- Background check required
- Positive, dependable, and team-oriented leadership approach
Nice To Haves
- Experience in healthcare, home care, senior care, staffing, or caregiving services preferred
- Strong organizational, communication, and problem-solving skills
- Ability to multitask and perform effectively in a fast-paced environment
Responsibilities
- Support Daily Home Care Operations: Coordinate daily office operations and caregiver scheduling activities, Ensure consistent staffing coverage for seniors receiving in-home care, Manage schedule adjustments, call-offs, and urgent client needs efficiently, Monitor service delivery to maintain continuity of care and client satisfaction, Assist with operational workflows that support caregiving services and office performance
- Recruit & Retain Caregivers: Recruit, interview, hire, and onboard compassionate caregivers, CNAs, HHAs, and personal care assistants, Support caregiver retention through communication, mentorship, and leadership, Maintain strong caregiver engagement and team morale, Reinforce professionalism, accountability, and service standards, Help create a positive workplace culture focused on teamwork and quality care
- Client & Family Support: Assist with onboarding new clients and coordinating care services, Communicate professionally with clients and families regarding schedules and service updates, Address concerns quickly to maintain trust and satisfaction, Ensure clients receive dependable, high-quality home care services tailored to their needs
- Leadership & Team Collaboration: Partner with office leadership to improve operational efficiency and service quality, Support training initiatives and caregiver development, Help maintain compliance with company policies and care standards, Step in when necessary to ensure uninterrupted care and support services
Benefits
- Leadership growth opportunities
- Meaningful work serving seniors and families in your community
- Supportive and mission-driven culture
- Professional development and training
- Opportunity to make a direct impact on caregiver success and client care
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
