Home Care Office Coordinator
About The Position
The Office Coordinator assists with the daily operations in the department to include Resident billing, maintenance of department records, and deliverance of excellent customer service to residents, guests, and staff. Oak Crest is a beautiful 87-acre continuing care retirement community in Parkville, MD. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Oak Crest helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.
Requirements
- High school diploma required.
- Computer proficiency required, including Microsoft Office programs.
- Experience using EMR software required.
Nice To Haves
- At least two years of experience in home care, healthcare, or environment serving the senior population preferred.
Responsibilities
- Completing Home Support billing and payroll functions accurately and timely
- Assisting in training and orientation of new team members
- Assisting in the resident satisfaction process
- Monitoring staff compliance and documentation to include training, license certification, staff meetings, and policy announcements
- Performing office duties to include: answering phones, generating reports, filing, and copying
Benefits
- Competitive benefits packages including medical, dental, vision, and PTO in accordance with applicable state law.
- 401k for all employees 18 and over. Company contribution up to 3% once eligible.
- Education assistance, certification reimbursement, and student loan refinancing partnership programs are available.
- Onsite medical centers, providing wellness visits and sick care for all employees over 18 years of age.
- A "career for life" approach to professional and personal development for our greatest asset; our employees.
- Free onsite parking at all of our communities and corporate offices
- A culture of diversity and inclusion, which builds on our values, vision, and mission.
- Gated community with 24/7 security.
- Discounted meals in our restaurants.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
