Home Care Manager

Granite VNA•Concord, NH

5d•Onsite

About The Position

Reporting to the Director of Home Care, the Home Care Manager is responsible for clinical business operations and patient care services of the agency’s Home Care Services which managing the agency’s Home Health Care Services in accordance with federal, state and local regulations, standards, and guidelines as well as agency policies and procedures. Provides mentorship and guidance of clinical guidelines to the field staff professionals and paraprofessionals as needed. Performs all functions in a professional and ethical manner, and collaborates with other members of the health care team to ensure the provision of quality patient care. Directs and supervises the activities of subordinates and works under the interdisciplinary team model. The Home Care Manager supervises Registered Nurses (RN), Licensed Practical Nurses (LPN), Physical Therapists (PT), Physical Therapy Assistants (PTA), Occupational Therapists (OT), Occupational Therapy Assistants (COTA), Speech Language Pathologists (SLP) and Medical Social Workers (MSW).

Requirements

Graduate of an accredited school of Nursing, Physical Therapy or Occupational Therapy, accompanied by current New Hampshire license, or compact state license.
Bachelor’s in Nursing, Physical Therapy, Occupational Therapy
One to two years of clinical experience (community health or hospital practice)
Two to four years of management experience

Nice To Haves

Masters in health-related field preferred

Responsibilities

Oversight of the daily operations in the Electronic Medical Record (EMR).
Provides clinical supervision and oversight to a team of professionals in the Home Care Program.
Coordinates patient referrals and patient care, ensuring that patient needs are met and continuously assessed according to the individual needs of the patient and physician ordered Plan of Care.
Assures compliance with all state, federal laws regarding licensure and certification of the agency.
Has knowledge of the Medicare Conditions of Participation for Home Health and is knowledgeable of and understands Hospice Conditions of Participation.
Promotes an atmosphere of unity between professional staff, paraprofessional staff support staff and clients/families.
Seeks to diminish conflict by creating an environment that promotes trust and open communication.
Oversees and makes changes as needed with the assignment of care to appropriate discipline based on the patient's needs.
Organize and complete individual case conferences with staff assigned to their team every 2-4 weeks.
Participates in the coordination of staff meetings.
Facilitate weekly IDT meetings with staff to ensure that the plan of care, goals and discharge plans for multi-disciplinary cases are aligned and coordinated between team members.
Monitors clinical documentation to ensure compliance with agency policy and procedures, regulatory and accreditation requirements.
Has a working knowledge of third-party contract requirements in relation to clinical summary of care requirements necessary for authorization of care.
Coordinates field supervisory visits of staff assigned to their team in accordance with agency policy and procedure.
Utilize appropriate discretion in regards to increasing field supervision when performance issues arise.
Participates in and provides feedback to the Home Care Director for team member performance evaluations at the end of the introductory period and annually.
Supervises and monitors performance of assigned staff for compliance with Agency personnel policies.
Executes on identified priorities and attainable goals for keeping daily operations functioning, based on program needs and the Mission and services of the agency.
Interviews and recommends new staff for hire for the Home Care Program.
Participates in the coordination and assists with orientation of staff to include teaching and documentation requirements, and to improve quality and quantity of services.
Identifies gaps in services and coverage and makes recommendations to the Home Care Director.
Collaborates with Directors/Managers to deliver care in a coordinated manner for all clinical programs.
Assures staff productivity standards are maintained.
Works with and supports families, community agencies, and medical personnel to arrange for convalescent and rehabilitative care of home care patients.
Participates on Agency and Community Committees as necessary.
Serves on Advisory Boards, committees and/or community groups.
Actively participates in Quality Improvement (QAPI) and activities and shares outcomes and correction plans with staff.
Receives and documents reports of incidents, complaints, and grievances according to Policy and Procedure.
Coordinates professional staff meetings.
Encourages and supports staff in professional growth and development.
Seeks opportunities to educate other departments regarding clinical and/or professional issues.
Participates in preparing budgets and operational plans related to home care services, and agency strategic initiatives.
Stays informed regarding resources within and outside of the Agency to promote and educate staff.
Demonstrates flexibility in role by accepting other duties as assigned for which qualified.
Serves as a member of the Agency’s Management Team and participates in the development and implementation of overall policies, programs, objectives, and goals.
Represents the Agency in contacts with other similar agencies and trade associations, clients, and regulatory agencies.
Actively participates in the implementation of the Agency’s Emergency Preparedness Plan.
Participates in the Administrative on-call rotation schedule.