Home Care Liaison
About The Position
Associated Home Care is a mission-driven organization dedicated to improving the lives of seniors as they age. With over 20 years of experience, they have established themselves as one of the largest single-site private home care companies in the country. They are committed to client service excellence, caregiver engagement, technological innovation, and growth in new markets. The home healthcare industry is experiencing significant growth as the baby boomer generation ages and the home becomes a central point for care, driven by consumer demand for convenience and cost-effectiveness.
Requirements
- 2-3 years of measured success in Sales and Marketing or private pay healthcare role
- A bachelor’s degree or equivalent experience
- Experience working with a CRM system
- A self-starter with a strong work ethic and a desire to succeed
- Strong verbal and written communication skills
- A sense of urgency to convert leads and solve complex problems
- Ability to collaborate effectively with internal and external stakeholders
- Valid drivers license and reliable transportation
Nice To Haves
- Preferred experience in Home Health, Home Care or Hospice preferred
Responsibilities
- Conducting all aspects of the sales process from prospecting to strategic account management, assessing client needs, delivering service presentations, client/family consultations, and ensuring timely follow-up
- Crafting quarterly business plans to align with growth objectives
- Meeting and surpassing admission targets as directed by Senior Leadership by achieving new revenue objectives within assigned territory
- Demonstrating empathy while understanding the needs of potential clients, while effectively communicating the benefits of our non-medical home care services and addressing objections
- Maintain all sales activities using CRM software
- Collaborating daily with Intake and Case Management teams to streamline care coordination and client admissions
- Adhering to established sales and marketing strategies while receiving constructive feedback for continuous enhancement
- Work with sales and marketing management on initiatives focused on customer creation and relationship building
- Monitoring competitor activities and market trends to inform strategic decision-making
- Representing the company as a knowledgeable resource for Home Care services in a professional manner
- Perform other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
