Home Care Coordinator

Senior Care Partners C.E.•Battle Creek, MI

6d•Hybrid

About The Position

The Program of All-Inclusive Care for the Elderly (PACE) offers a variety of services, with many of them provided onsite at a PACE Center. PACE is an alternative to nursing home care and – through an interdisciplinary care team (IDT) of physicians, nurse practitioners, nurses, social workers, therapists, van drivers, and aides – coordinates and provides preventive, primary, acute, and long-term care services, so older individuals can continue living in the community.

Requirements

High school diploma required
Minimum 2 years of professional leadership experience OR equivalent education and relevant work experience.
CNA certification or willingness to complete PCA training provided by Senior Care Partners PACE
At least 1 year of experience working with the elderly, frail, or long-term care populations.
Strong communication skills — written, verbal, and interpersonal.
Detail-oriented with excellent problem-solving abilities.
Ability to build team cohesion, coach others, and promote a positive culture.
Proficient with MS Office (Word, Outlook, PowerPoint, Excel).
Comfortable working independently and making decisions when needed.
Patient, tactful, compassionate, and resilient — even in challenging situations.
Must be fully vaccinated or willing to become vaccinated against: Influenza, MMR, Varicella, Tdap/Td, COVID-19, and Hepatitis B
Must meet CMS competency standards prior to working independently
Must be willing to work beyond normal hours
Comfortable working in varied home environments and all weather conditions

Nice To Haves

associate degree preferred

Responsibilities

Oversee and organize PCA workflow to ensure consistent, high-quality participant care.
Assign daily tasks, breaks, and mealtimes for PCAs.
Provide coverage for PCA responsibilities when needed and troubleshoot issues in the field.
Coordinate delivery of supplies in collaboration with the IDT.
Order and manage department supplies.
Conduct supervisory visits to participant homes to ensure care standards are met.
Support new and prospective participants as they acclimate to P.A.C.E. services.
Ensure accurate and timely care documentation in the EMR.
Deliver start-of-care information to participants and caregivers.
Represent PCAs at IDT and PCT meetings.
Enter meeting notes into the EMR and support care planning processes.
Collaborate with all departments to ensure a seamless, participant-centered care experience.
Provide leadership to the PCA team in home care settings.
Support staff with coaching, problem-solving, and real-time field assistance.
Help develop policies, procedures, and protocols that strengthen home care delivery.
Manage payroll for direct reports and ensure timely training and compliance.
Offer evening and weekend on-call support when assigned.
Assist during emergency or disaster situations.
Uphold our core values of compassion, integrity, teamwork, and excellence.