Home Care Coordinator

The Employee ConnectWallingford, CT
Onsite

About The Position

We are seeking a Home Care Coordinator to manage scheduling, intake, and care coordination for a senior living home care program in Connecticut. The coordinator will serve as the primary point of contact for patients, families, referral sources, and field caregiving staff.

Requirements

  • 2+ years of experience in home care coordination, scheduling, or patient services
  • Strong knowledge of home care operations and Medicare/Medicaid requirements preferred
  • Excellent organizational, communication, and problem-solving skills
  • Experience with home care scheduling software preferred
  • Compassionate approach to working with seniors and their families

Responsibilities

  • Manage intake and onboarding of new home care patients and clients
  • Schedule and coordinate home care visits for nursing and aide staff
  • Serve as primary liaison between patients, families, referral sources, and care team
  • Monitor care delivery compliance and follow up on missed or incomplete visits
  • Maintain accurate records in home care management software
  • Support billing, authorizations, and insurance verification processes as needed
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