Home Care Coordinator

BrightStar Care • Knoxville, TN

93d • Hybrid

About The Position

BrightStar Care is seeking two experienced, mature individuals who are self-motivated and capable of working both independently and as part of a team. This role involves a dual function, serving as a Home Health Aide in the field and a Customer Service Representative in the office. The primary focus will be on office duties, including staffing, recruiting, and general clerical tasks, with the flexibility to assist in the field when necessary. The position requires proficiency with company software, excellent communication and problem-solving skills, and the ability to recruit, interview, and schedule medical staff. There is potential for growth within the company, with opportunities to develop vital programs for BrightStar Care. The weekly daytime hours (9 am-5 pm) will be split between the two individuals hired, with the first person hired having the first choice of hours.

Requirements

• Valid Driver's license
• Current Auto Insurance
• High School diploma or equivalent (GED)
• At least 6 months in-home care experience
• Ability to work in a team setting and/or independently
• Good organizational skills
• Good speaking skills
• Proficiency with computers and smart-phone skills
• Computer efficient with Microsoft Outlook, Excel and Word
• Excellent Communication skills
• Ability to problem solve
• Ability to learn & master BrightStar's software system

Nice To Haves

• Having a 15-20 minute commute to business address is preferred
• Basic Medical terminology helpful

Responsibilities

• Perform personal care and support work in the field.
• Handle staffing and recruiting tasks in the office.
• Learn and understand the company's digital software and daily operations.
• Recruit, interview, and hire for programs.
• Schedule medical staff for Home Care visits.
• Complete general clerical duties in a timely manner.
• Utilize computer skills with Microsoft Outlook, Excel, and Word.
• Master BrightStar's software system.
• Problem-solve effectively.
• Work as part of a team and independently.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED