Home Care Coordinator

Interim HealthCare - Sioux Falls, SD•Brookings, SD

2d•Onsite

About The Position

Interim HealthCare is seeking a Home Care Coordinator for their Brookings, SD office. This is a full-time, in-office position. The company is a veteran-owned, women-owned, and family-owned business with a long-standing presence in Sioux Falls and Brookings. They are looking for individuals who are passionate about making a difference in their community through strong leadership and dedication to healthcare. The ideal candidate will be proficient in Microsoft Office, personable, friendly, and possess strong communication, attention to detail, and customer service skills.

Requirements

Associate Degree or equivalent years of training or work experience
One (1) year experience in healthcare, temporary help, or related industry.
Understanding of diverse care needs across age groups and disability types.
Proficient in Microsoft Office products.

Nice To Haves

Personable, friendly and well-versed with effective communication, attention to detail and customer service.

Responsibilities

Assists the Home Care Manager (or designee) in establishing and monitoring compliance with quality and operations standards.
Responsible for all home care scheduling (clients and employees).
Actively manages available field staff to maximize hours worked.
Coordinates, supervises and evaluates the paraprofessional field staff.
Assists in payroll and billings functions as needed.
Coordinates with Recruiters for positions needed in home care and interview potential candidates.
Responsible for educating/orientating new employees on home care procedures and scheduling.
Build positive relationships with clients and field employees.
Assists with home visits to ensure compliance with policies and procedures (as directed by Home Care Manager).
Assists with marketing, payroll and/or collection functions, as needed.
Works with supervisor and other team members toward office and business goals.
Takes appropriate and timely measures to meet the needs of the customer and employees.
Follows pay and bill structures set by office. Obtains appropriate approval for overtime, rewards or motivators for field staff, from supervisor.
Assists with administrative and clerical tasks as directed.
Responsible for orders being filled by qualified personnel in a timely manner.
Ensure all ongoing training/inservices are logged into employee files.
Receives referral calls, documents job orders, assists in staffing orders with qualified personnel, and/or organizes/reorganizes job schedules for home care personnel.
Ensures all assigned office functions are completed in compliance with federal, state, and local laws as well as all policies, procedures, and standards of Interim HealthCare.
Promotes agency through education to prospective and existing patients/clients.
Completes other assignments as requested and assigned.
May have access to personal health information ("PHI") necessary to fulfill the above duties and responsibilities. Access to use and ability to disclose PHI is further defined by each organization/department.