Home Care Administrative Assistant
About The Position
No two days look the same in this role, and that's exactly the point. One minute you're cross-checking caregiver hours before payroll runs, the next you're stepping in as a caregiver yourself because a visit needs covering and a resident is counting on it. You're the person who keeps the wheels turning behind the scenes and the friendly face residents and families see when they walk through the door — someone who can juggle insurance paperwork, billing, and a ringing phone without missing a beat, and who genuinely enjoys the chaos of a fast-paced, people-first environment.
Requirements
- High school diploma (some college preferred)
- Two years of home health or administrative office experience or equivalent
- Strong typing and Excel skills
- Discretion to handle sensitive information with care
Nice To Haves
- Caregiving experience preferred
Responsibilities
- Onboard and train new hires
- Keep care notes and service plans accurate and up to date
- Coordinate with our scheduler and Home Care Administrator on day-to-day operations
- Manage insurance communication and billing coordination
- Assist with new resident inquiries from first conversation through to becoming a client
- Assist with resident assessments
- Field questions from resident families with patience and discretion
- Step in to cover caregiving duties when schedules need it
- Serve as a first responder to emergencies and contribute to the on-call bench
- Handle general administrative support, scheduling review, and record keeping
- General administrative duties, fielding phone calls, responding to team members
Benefits
- Paid time off (including holidays)
- Health, dental, and vision insurance plans for employees and eligible dependents
- Education assistance
- Bonus and retirement plans
- Health care, dependent care, and commuter Flexible Spending Accounts
- On-Demand Pay allows you to access pay as you earn it
- Employee Assistance Program
- Supplemental insurance options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
