Home Care Administrative Assistant
About The Position
The Home Care Administrative Assistant supports the Good Shepherd Home Care program by maintaining accurate records and providing clerical and administrative assistance to help the team operate efficiently and deliver quality care. The position is part-time, 25 hours per week, Monday through Friday, on the day shift, at Good Shepherd Lutheran Home in Sauk Rapids, Minnesota. Duties include office support such as answering phones, greeting customers and clients, filing and processing paper and electronic records, handling mail and faxing, typing, and assisting with office equipment. The assistant also supports clinical and client record workflows, including chart setup, data entry, physician order follow-up, therapy documentation, and filing discharged client charts. Additional work includes productivity reporting, visit completion reviews, scheduling, supply coordination, meeting support, chart audits and quality projects, emergency response system activation, medical record destruction logs, and insurance verification and authorization follow-up.
Requirements
- Post-secondary business-related education and/or experience in a business office environment.
- Proficient computer, data entry, and typing skills.
- Proficiency with Microsoft Word, Excel, and Outlook.
- Strong professional written and verbal communication skills.
- Ability to communicate effectively in English, both in writing and verbally.
- Detail-oriented, thorough, and accurate.
- Self-directed, with good organizational skills.
- Good customer service skills.
Nice To Haves
- Familiarity with medical terminology.
- Experience with health care, insurance verification, and insurance authorization.
Responsibilities
- Provide clerical assistance, including copy projects, answering phones, greeting customers and clients, paper and computer filing and processing, mail processing, faxing, office equipment details, and typing.
- Assist with productivity reports, review visit completion, monitor physician calls and orders, follow up on signatures, enter data, and track and record clinical and client information as directed.
- Assist clinical staff with admissions and ongoing data entry, including chart setup and preparation, client data entry, physician order follow-up, therapy documentation, and disassembling and filing discharged client charts.
- Assist the Director of Home Care Services with data entry and client maintenance for the Electronic Visit Verification System (EVV/HHA exchange).
- Attend meetings and prepare agendas, record minutes, and distribute them as directed.
- Assist with client scheduling as needed or directed.
- Organize, inventory, and order supplies as directed.
- Coordinate care conferences as requested by an RN.
- Assist with chart audits and/or QI/QA processing projects.
- Assist with activation of the community emergency response system.
- Maintain medical record destruction logs and assist with destruction of clinical records according to policy.
- Coordinate insurance verification, authorization, follow-up, and insurance appeals.
Benefits
- Generous paid time off for eligible part-time and full-time employees.
- Earned safe and sick time off.
- 401(k) with company match.
- Employee referral bonus.
- Tuition reimbursement and scholarship opportunities.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
