Home Automation Lead Technician

Bravas•Austin, TX

33d•Onsite

About The Position

At BRAVAS, we transform homes into extraordinary living experiences. As the nation’s #1 luxury technology integrator, we design and deliver premium solutions - lighting, shades, A/V, networking, home automation, and more, that make life effortless, beautiful, and connected. We partner with homeowners, architects, builders, and designers on some of the most spectacular homes in the country. And we’re growing. The Lead Technician will take ownership of on-site installation, configuration, and servicing of innovative security and smart home systems. This role is crucial in delivering dependable, beautiful, and user-friendly experiences to our residential and commercial clients. The ideal candidate leads by example, mentors junior technicians, and upholds our core values: collaborative, accountable, proactive, curious, passionate, and creative in every aspect of the job.

Requirements

High School diploma or equivalent; technical training or certification in low voltage systems is a plus
3–5 years of experience in smart home, AV, or low-voltage security installation
Proficiency with one or more platforms (e.g., Control4, Lutron, Savant, Alarm.com, Ring, Nest, Crestron, Hikvision)
Solid understanding of low-voltage wiring, networking basics, power management, and system configuration
Experience reading schematics, floor plans, and system diagrams
Comfortable with ladders, power tools, and physically demanding work environments
Effective communication and leadership skills
Certifications (CEDIA, ESA, Control4, Lutron, or equivalent) a plus
Proficient in Microsoft Office
Valid driver's license and clean driving record

Nice To Haves

technical training or certification in low voltage systems
Certifications (CEDIA, ESA, Control4, Lutron, or equivalent)

Responsibilities

Leads and guide installation teams on job sites, ensuring clear communication, shared understanding of tasks, and alignment with project timelines.
Coordinates closely with project managers, programmers, and system designers to translate design plans into flawless installations.
Takes ownership of the technical execution on-site: Ensuring all systems (security, access control, surveillance, automation, AV, etc.) are installed to company standards.
Verifies work quality through final walk-throughs, documentation, and functional testing.
Maintains accurate records, service logs, and client signoffs to support successful project closeout.
Identify and resolve technical or installation issues before they impact client experience or project progress.
Prepares for each job by reviewing project documentation, gathering required tools/materials, and planning the installation approach.
Ensures job sites are organized, clean, and safe always.
Stays current on new technologies, installation techniques, and product updates across the smart home and security landscape.
Shares insights with internal teams to help improve processes, tools, and systems.
Takes pride in delivering high-quality work and exceptional customer experiences—from technical craftsmanship to personal interaction.
Represents the brand with professionalism, care, and integrity on every job site.
Problem-solves on the fly—developing smart, efficient solutions when faced with installation challenges or space constraints.
Contributes ideas for improving system performance, layout, or aesthetic integration.
Adapts your approach based on client feedback or environmental conditions to maintain excellence in execution.
Performs other duties as assigned.