Holiday Sales Associate PT 20-29 hours

Tumi•Sunrise, FL

13d

About The Position

As part of TUMI’s retail team, the Holiday Sales Associate creates a client experience that reflects the brand’s ethos, builds and maintains client relationships, and drives sales through outstanding service. The role calls for commitment to client service and an understanding of—or passion for—the luxury, travel, fashion, and lifestyle markets. TUMI’s retail environment encourages an entrepreneurial spirit and offers opportunities for growth while the team works to increase sales and KPI performance, build client awareness, provide world-class service, and grow the brand. The associate is expected to meet sales and KPI goals, collaborate with and support store teammates, communicate effectively, follow company policies and procedures, and uphold visual standards and a superior client experience. The position involves standing and moving around the store, lifting and pushing boxes weighing up to 30 pounds, and using a ladder. Flexible availability for mornings, nights, weekends, and holidays is required as needed.

Requirements

Understand the TUMI brand and have a genuine passion for its lifestyle, clients, and product assortment.
Value a collaborative environment and be open to feedback.
Have strong sales and client experience; luxury-market experience is preferred.
Demonstrate success in meeting sales goals and achieving KPIs.
Have a strong sense of integrity and the ability to lead by example.
Be able to stand, move around the store, lift and push boxes weighing 30 pounds, and use a ladder to perform job duties.
Have flexible availability to work mornings, nights, weekends, and holidays as needed.

Nice To Haves

Retail experience in the luxury market.

Responsibilities

Meet and exceed individual and store baseline goals for personal sales and KPIs, including conversion, DPT, UPT, and Client Data Capture.
Take pride in work, strive for excellence, and take responsibility for performance.
Foster TUMI’s coaching culture through ongoing skill practice with the store team and constructive feedback to team members.
Demonstrate the company’s organizational core values and remain open to new ideas and concepts, learning and applying them quickly.
Use strong verbal and written communication, active listening, and communication appropriate to the audience.
Maintain ethical conduct, collaborate effectively, and remain open to feedback from supervisors, peers, and the team.
Remain calm and deescalate situations when needed.
Manage personal timecards to support payroll accuracy.
Complete assigned tasks and meet deadlines while adhering to company policies and procedures.
Ensure the store follows visual guidelines and directives, including cleanliness standards.
Ensure a consistent, superior client experience.
Build and maintain strong client relationships and drive sales through outstanding service.