Holiday Sales Associate PT under 20 hours
About The Position
As part of TUMI’s Retail team, the Holiday Sales Associate creates a client experience that reflects the brand’s ethos, builds and maintains client relationships, and drives sales through outstanding service. The role calls for a commitment to client service and an understanding of—or passion for—the luxury, travel, fashion, and lifestyle markets. TUMI’s retail environment encourages an entrepreneurial spirit and offers growth opportunities while the team works to increase sales and KPI performance, build client awareness, provide world-class service, and grow the brand.
Requirements
- Strong verbal and written communication skills.
- Strong sales and client experience, preferably in the luxury market.
- Ability to demonstrate success in meeting sales goals and achieving KPIs.
- Strong sense of integrity and ability to lead by example.
- Collaborative approach and openness to feedback.
- Ability to stand, move around the store, lift and push boxes weighing up to 30 pounds, and use a ladder to complete job duties.
- Flexible availability to work nights, weekends, mornings, and holidays as needed.
Nice To Haves
- Understanding of or passion for the luxury, travel, fashion, and lifestyle markets.
- Understanding of the TUMI brand and passion for its lifestyle, clients, and product assortment.
- Retail experience in the luxury market.
Responsibilities
- Meet and exceed individual and store baseline goals for personal sales and KPI metrics, including conversion, DPT, UPT, and Client Data Capture.
- Take pride in work, strive for excellence, and take responsibility for performance.
- Support team coaching and skill practice, and provide constructive feedback to team members.
- Demonstrate company culture and organizational core values, and learn and apply new ideas and concepts.
- Communicate effectively, listen actively, adjust communication to the audience, collaborate with others, act ethically, and remain open to feedback.
- Remain calm and de-escalate situations when needed.
- Manage personal timecards to support payroll accuracy.
- Complete assigned tasks and meet deadlines while adhering to company policies and procedures.
- Ensure the store follows visual guidelines and directives, including cleanliness standards.
- Deliver a consistent, superior client experience.
Benefits
- Sick time
- Employee discount
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
