Holiday Lead Stock (Key Holder), Part-time, Mayfair Mall - Williams Sonoma

Williams-Sonoma • Wauwatosa, WI

13d • Onsite

About The Position

This role is responsible for overseeing back-of-house operational functions including Omni/fulfillment, receiving, shipping, inventory management, stockroom organization, and markdown/markup execution. The Lead, Stock/Fulfillment will execute customer fulfillment across all channels, leveraging services like BOPIS, SFS, STS, Home Delivery, and Installation to meet customer needs while maintaining profitability and brand image. They will also model, train, and coach individual performance related to fulfillment, processing, packing, and stockroom standards. Additionally, this role involves managing shipping and processing stations, product staging areas, and supplies to ensure efficient merchandise handling, performing routine audits and reconciliations, and establishing daily disciplines to minimize loss and shrink. A key aspect of the role is maintaining an environment where all associates are treated fairly and with dignity and respect, in accordance with the company's People First Philosophy.

Requirements

• Effective communication, organization and leadership skills.
• Proven ability to motivate and influence others through personal actions and examples
• Employment/promotion to this role will be contingent on successful completion of a background check
• 1-3 years retail sales experience with management experience preferred
• 1-2 years home related or specialty experience preferred (design, visual merchandising, or stockroom responsibilities)

Responsibilities

• Oversees Back of House operational functions: Omni/fulfillment, receiving, shipping, inventory, management, stockroom organization and standards and markdown/markup execution
• Executes customer fulfillment across all (Omni) channels leveraging all services (BOPIS, SFS, STS, Home Delivery, Installation) to ensure method used meets customer’s needs while maintaining profitability and the image of the Brand
• Models, trains and coaches individual productivity and performance related to fulfillment, BOPIS/Design Crew conversion, processing, packing and stockroom standards
• Manages shipping and processing stations, product staging areas and supplies to ensure efficient receipt and packing of incoming and outgoing merchandise
• Performs routine audits and reconciliations (UPS, DIAR, Markdown) and establishes daily disciplines to eliminate loss/shrink (lost cartons, mis pics, MOS, returns, RTV)
• Maintains an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy

Benefits

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
• Cross-brand and cross-functional career opportunities
• Online learning opportunities through brand specific resources and WSI University

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed