Winter 26/27: Holiday Help: Lift Line Crewmember

POWDR•Copper Mountain, CO

3d•Onsite

About The Position

Direct and engage our guests effectively through our mazes to provide a positive experience at our busy base area chair lifts and gondola, while upholding a high level of enthusiasm, guest service and pass security. Lift Line Crewmembers (LLCs) are stationed in a maze to facilitate the efficient flow through the lift line for our guests. LLCs direct the flow of skier traffic by matching up singles and merge the Ski School and Premier Pass lanes to ensure maximum uphill chair capacity. LLCs will work with the RFID gate attendants who are assisting guests through the gates and verifying guest credentials when passing through the gates. LLCs assist guest with pass issues by escorting them to Guest Services for the best possible service recovery. In addition to maze help, the LLCs may be stationed at the Tubing Hill when traffic direction is needed. LLCs are responsible for a thorough knowledge of Copper and the ability to answer guest questions. They must be able to interact professionally with guests, and other departments throughout the resort, and promote a fun, vacation atmosphere. This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of POWDR-Copper, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others. Functions as an ambassador of Copper Mountain, modeling and sharing the Copper “culture” with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest’s expectations and create memories for our guests and staff. This position is a seasonal position and may have fluctuations in hours worked based upon overall business volumes.

Requirements

Must be fluent in English
Must be able to lift and carry items up to 50 lbs.
Prolonged standing
Extended periods of outdoor exposure to extreme cold
Variation in temperature from hot to cold
Skiing/ Snowboarding Level: Beginner
Must be at least 18 years old.
May require the use of a mountain radio/walkie-talkies for communication

Nice To Haves

Is honest and has the highest integrity
Is able to handle and manage confidential information
Professional appearance. Adheres to all grooming guidelines
Follows established policies and procedures
Is supportive of Core Values
Sets the example for others and is above reproach
Is organized in tasks. Sees projects through to the finish. Has good follow-through and makes it a habit of getting back to people on issues.
Can handle fast paced, potentially high-pressure environment
Is flexible with hours and days of work

Responsibilities

Facilitate the efficient flow through the lift line for guests.
Direct the flow of skier traffic by matching up singles.
Merge Ski School and Premier Pass lanes to ensure maximum uphill chair capacity.
Work with RFID gate attendants to assist guests through gates and verify credentials.
Assist guests with pass issues by escorting them to Guest Services.
May be stationed at the Tubing Hill when traffic direction is needed.
Maintain thorough knowledge of Copper and ability to answer guest questions.
Interact professionally with guests and other departments.
Promote a fun, vacation atmosphere.
Act as an ambassador of Copper Mountain, modeling and sharing the Copper “culture”.
Uphold a professional image.
Strive to exceed guest expectations and create memories.