HOA Specialist

Evergreen Residential•Dallas, TX

7d•Onsite

About The Position

Evergreen Residential is a high growth Real Estate Company and institutional investment platform in the single-family residential ('SFR') and build-to-rent (“BTR”) sectors. We are committed to changing the way investors own and manage SFR homes, and to building a modern way to deliver the data, tools and services that enable our clients to invest in the world’s largest asset class at scale. Our team is collaborative, open-minded and curious. Transparency is a core value, we speak our minds, are responsible for our actions and celebrate our wins. We are serious about our business, but we don't take ourselves too seriously. We offer a flexible, empowering culture, competitive compensation and benefits, and the opportunity to work with and learn from industry pioneers and experts. If you are self-motivated and mission driven with a ‘can do’ mindset and see solutions where others may see problems, come and grow with us! This position is based onsite at our office in Dallas, TX.

Requirements

High school diploma required plus 2+ years of general office or call center experience
Municipal compliance, city ordinance, or property management experience required.
Excellent computer skills including proficiency with the Microsoft Office suite including Word, Outlook, and Excel
Organized with strong attention to detail
Demonstrates the ability to take initiative, be independent and a self-starter
Effective project management skills and able to manage multiple projects and priorities
Good time-management skills, able to consistently meet goals and deadlines without sacrificing quality
Exhibits sound judgment and decision-making ability
Strong interpersonal, oral, and written communication and reading skills
Able to work effectively under pressure and operate in a fast-paced work environment

Responsibilities

Handle all aspects of city and municipal violation processing, code enforcement responses, and related compliance matters.
Update municipal compliance database, as needed.
Communicate with residents and city and county agencies on a daily basis.
Utilize exceptional interpersonal skills to develop a strong working relationship with municipal agencies, code enforcement officers, and residents.
Assist leadership and colleagues as needed; work collaboratively with all team members.
Provide timely response to all municipal compliance and violation-related requests from internal and external parties.
Assist with city violation billing, enforcement notices, and general business functions.
Acquire and maintain knowledge of current state, local, and municipal ordinance statutes, policies, and procedures.
Manage city violation cases and municipal inspections in markets where applicable.
Assist with resolving and documenting city and county violations, including attending virtual violation hearings as needed.
Other activities as assigned by your manager.