Onsite HOA General Manager (Fairbanks Ranch)
About The Position
RealManage Elevated Onsite is seeking an Onsite General Manager with a strong entrepreneurial drive, outstanding leadership and communication skills, strong business acumen, excellent planning, and organizational skills. The General Manager is responsible for providing strategic, financial, and operational leadership for the iconic community of Fairbanks Ranch. The General Manager must cultivate and maintain many important relationships for the association, including working with governing entities, and provide service deliverables while managing effective and fiscally sound operations. Fairbanks Ranch is a luxury home neighborhood with community amenities and 24-hour guard-gated security, originally owned by Douglas Fairbanks and Mary Pickford. The community features custom-built homes, a clubhouse, lake, tennis courts, and an equestrian center. RealManage Elevated Onsite is a division of RealManage, specializing in HOA management with onsite staff, focusing on providing the best possible lifestyle HOA management services through their people, technology, and service. They are a values-based company with guiding principles of Integrity, Respect, Selflessness, Personal Relationships, and Always Improving. RealManage has earned the Certified™ recognition from Great Place to Work®.
Requirements
- HOA onsite management experience required
- 5–10-years of leadership experience required
Nice To Haves
- 5-10 years of HOA industry experience preferred
- LSM, PCAM/CCAM, AMS or CMCA certifications preferred
- Previous project management experience preferred
Responsibilities
- Manages timely and quarterly managers' performance evaluations and oversee and sign all employees' quarterly evaluations performed by the Fairbanks Ranch managers
- Oversee the complete operation of the association in accordance with the direction established by the board, applicable federal and state laws, governance, and statutory regulations
- Partner with the board to develop and successfully execute the association’s vision, mission, and overall direction
- Effectively liaise between multiple governing entities and community leadership to cultivate a cohesive working environment and relationship that leads to optimal business and community outcomes
- Provide strategic input and leadership on decision-making issues affecting the association, especially related to financial standing
- Set the strategic direction of the association and monitor progress and growth
- Support association initiatives and general operations
- Communicate effectively and establish credibility with the association and the board
- Provide accurate analysis of budgets, reports, financial trends, and operational procedures
- Create, improve, implement, and enforce policies and procedures that will improve operational and financial effectiveness
- Serve as a liaison between the RealManage shared services, back-office, on-site staff, and the board of directors for operational effectiveness
- Represent the association through civic and professional responsibilities and activities in the local community
- Lead, mentor and interact with on-site staff at all levels to foster growth and encourage development
- Recruit, select, train, and manage the performance of on-site leaders
- Assist with escalated requests as needed
- Lead and facilitate all annual and budget meetings, board meetings, and other meetings as required
- Review issues and look for solutions to obstacles or gaps in service
- Respond promptly to employee or community needs and step in to assist with difficult situations
- Solicit employee and board feedback to improve overall service
Benefits
- Medical Insurance - Company will pay the premium for Employee Only Tier on the HSA plan
- Dental Insurance
- Vision Insurance
- Life and Disability Insurance
- HSA (Required High-Deductible Medical Plan to be eligible)
- FSA account for health-related expenses
- FSA account for dependent care expenses
- Education Reimbursement for industry related classes
- 401K match after 1 year
- Employee Assistance Program (EAP)
- 9 paid holidays and 2 floating holidays
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
