HOA Delinquency Coordinator/ Accounting Specialist

Associa•Carlsbad, CA

11h•Onsite

About The Position

The Delinquency Coordinator is responsible for monitoring homeowner account statuses and managing the full lifecycle of assessment collection activities. This role ensures timely follow-up on delinquent accounts, coordinates lien and legal actions, and maintains compliance with applicable state civil codes and governing documents.

Requirements

High school diploma or equivalent required
1–3 years of experience in collections, accounts receivable, or HOA/property management preferred
Knowledge of HOA governing documents and state collection laws/civil codes is strongly preferred
Strong attention to detail and organizational skills
Ability to handle sensitive financial matters with professionalism and confidentiality
Proficiency in Microsoft Office (especially Excel) and property management/accounting software
Excellent written and verbal communication skills
Analytical thinking and problem-solving
Time management and ability to meet deadlines
Strong documentation and reporting skills
Ability to work independently and collaboratively
High level of integrity and accountability

Nice To Haves

associate’s or bachelor’s degree preferred
direct experience highly considered

Responsibilities

Monitor and track homeowner accounts for delinquency, payment activity, and collection status
Generate and review reports identifying past-due accounts and collection trends
Initiate collection processes in accordance with company policy and state regulations
Audit charges posted to homeowner accounts to ensure accuracy and compliance with the association’s collection policy
Verify that all fees, late charges, interest, and collection costs are properly applied and supported
Prepare and draft resolutions for Board of Directors approval related to liens, collections, and legal actions
Coordinate lien filings for delinquent accounts, ensuring accuracy and timeliness
Transition accounts with recorded liens to collection attorneys, including preparing required documentation and resolutions
Post and reconcile attorney payments to homeowner ledgers, ensuring accurate accounting of legal costs and payments received
Act as liaison between management, legal counsel, and internal staff regarding collection matters
Monitor and manage homeowner payment plans, ensuring compliance with agreed terms
Process lien releases upon satisfaction of outstanding balances
Maintain accurate and up-to-date records of all collection activities and communications
Ensure all collection efforts comply with applicable state civil codes, HOA governing documents, and company policies
Respond to internal and homeowner inquiries regarding account status and collection procedures in a professional manner