HOA Apartment Community Manager - Chandler AZ

Caloundra RSL Club•Chandler, AZ

7d•Onsite

About The Position

We are seeking an experienced Community Manager with Apartment and HOA experience to oversee the day-to-day operations of an assigned community. The Community Manager is responsible for managing property operations, team members, resident relations, vendors, financial performance, maintenance, leasing, and compliance while maintaining a high level of customer service. The ideal candidate is professional, organized, detail-oriented, and an excellent communicator. We are looking for an experienced Community Manager who is ready to build a career, take ownership of their responsibilities, and contribute to the success of the community.

Requirements

1–2 years of property/community management experience required.
Apartment, HOA, or community association management experience required.
Experience with collections, leasing, maintenance supervision, and apartment turns.
Experience with weekly reporting, month-end close, budgets, and budget variances.
Strong communication and relationship-building skills with employees, residents, homeowners, vendors, corporate staff, supervisors, and clients/owners.
Excellent supervisory, leadership, and employee development skills.
Strong organizational, analytical, and decision-making abilities.
Ability to work independently while effectively leading a fast-paced team.
Energetic, organized, detail-oriented, and service-minded.
Strong work ethic with the ability to prioritize multiple responsibilities and meet deadlines.
Must maintain a professional appearance and demeanor.
Reliable transportation required.

Nice To Haves

HOA experience, including homeowner communication, rule enforcement, vendor coordination, and board support, is a plus.
Yardi Voyager experience preferred but not required.
Bilingual skills are a plus but not required.

Responsibilities

Oversee the daily operations of the assigned apartment/HOA community and ensure company standards and policies are followed.
Manage and supervise onsite team members, including hiring, training, coaching, scheduling, and performance management.
Develop and manage property budgets while monitoring financial performance, expenses, and budget variances.
Review financial statements, operational reports, and market information to identify trends and opportunities.
Monitor collections, rent and fee payments, deposits, and monthly financial reporting.
Review and approve invoices from vendors, contractors, and service providers while ensuring proper documentation and coding.
Coordinate and oversee maintenance operations, service requests, preventative maintenance, and property inspections.
Schedule and monitor apartment turns, make-ready processes, and completion of maintenance work.
Oversee leasing activities, applications, renewals, move-ins, move-outs, and resident account concerns.
Enforce leases, community rules, regulations, and applicable policies in a consistent and professional manner.
For HOA communities, assist with enforcement of community rules and regulations, violation follow-up, architectural requests, homeowner communications, and coordination of HOA vendors and services.
Maintain positive relationships with homeowners, residents, board members, vendors, contractors, and clients/owners.
Respond promptly and professionally to resident and homeowner questions, concerns, complaints, and service requests.
Conduct regular inspections of the property, grounds, buildings, amenities, and common areas to ensure safety, cleanliness, and curb appeal.
Develop and implement marketing and leasing strategies to maintain occupancy and achieve revenue goals.
Assist with owner/board meetings, property tours, reporting, and communication regarding community performance and operational needs.
Ensure compliance with Fair Housing, ADA, FCRA, company policies, and other applicable laws and regulations.
Prepare and submit weekly reports, month-end reports, financial information, and other required documentation.
Maintain accurate records and ensure deadlines are consistently met.