HNW Personal Lines Account Manager

The Jonus GroupBergen County, NJ
Hybrid

About The Position

Seeking a dedicated and experienced High Net Worth (HNW) Personal Lines Account Manager to join a growing team. This role is pivotal in delivering exceptional customer service and managing a portfolio of high-value personal lines accounts. The ideal candidate will have a strong background in HNW account management, a deep understanding of carriers such as Chubb, AIG, and BerkleyOne, and a passion for providing white-glove service to clients.

Requirements

  • Property & Casualty (P&C) license required.
  • Minimum of 3 years in HNW account management.
  • Proficiency in Applied Epic software.
  • Familiarity with HNW carriers such as Chubb, AIG, and BerkleyOne.
  • Exceptional communication and problem-solving abilities, with a client-first mindset.
  • A proactive, detail-oriented professional who thrives in a collaborative and supportive work environment.

Responsibilities

  • Manage a portfolio of HNW personal lines accounts, with account sizes ranging from $20,000 to $50,000+ in premium.
  • Handle all servicing needs, including renewals and policy changes, with a strong focus on customer satisfaction and white-glove service.
  • Collaborate with underwriters, producers, and claims teams to ensure seamless client support.
  • Prioritize and maintain effective communication with clients to address their needs promptly.
  • Resolve complex issues between clients and carriers, ensuring a positive outcome for all parties.
  • Attend client meetings as needed to strengthen relationships and provide personalized service.

Benefits

  • Salary Range: $85,000 - $100,000 (commensurate with experience)
  • Significant room for career advancement
  • All necessary equipment provided for remote work
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