HME Warehouse Supervisor

WVU Medicine•Morgantown, WV

22h•Onsite

About The Position

The HME Warehouse Supervisor is responsible for overseeing daily warehouse and site operations, including inventory management, receiving, distribution, and equipment handling. This role ensures efficient supply chain processes, adequate inventory levels, and excellent service to patients, clinicians, and internal stakeholders.

Requirements

High School diploma or equivalent.
Five (5) years of experience in healthcare, warehouse operations, supply chain, or customer service.

Nice To Haves

Bachelor’s Degree in Business, Healthcare Administration, Supply Chain or related field.
Experience in HME/DME operations and inventory systems.
HME functional knowledge.
Ability to motivate and lead the performance of a team.
Ability to manage multiple priorities.
Effective interpersonal skills.
Excellent written and oral communication skills.
Effective time management and organizational skills.
Work independently as well as in a team environment.
Exercise good judgment in handling sensitive and confidential information and situations.
Ability to execute in a fast paced, high demand environment while balancing multiple priorities.
Proficiency with MS Office, Brightree, insurance portals, and other computer applications as required.
Ability to utilize search tools and knowledgebase tools to find relevant information.

Responsibilities

Oversees daily warehouse operation, including receiving, stocking, distribution, and equipment handling to support patient care needs.
Coordinates and supports efficient, high quality supply storage and distribution processes across assigned HME areas.
Ensures accurate inventory levels through effective inventory control systems, monitoring usage trends, and analyzing data to prevent shortages and improve efficiency.
Supports the development, implementation and ongoing improvement of inventory management systems and processes to ensure appropriate stock levels.
Supervises and coordinates warehouse and site staff, ensuring productivity, accountability and high performance.
Participates in recruiting, onboarding, and performance management processes including providing feedback and supporting corrective actions.
Provides training, coaching and ongoing development to team members.
Develops and manages staff schedules to ensure adequate coverage and continuity of operations.
Monitors key performance indicators (KPIs), productivity metrics and workflow efficiency, identifying opportunities and assisting with implementation and process improvements.
Serves as a liaison between warehouse operations, clinical teams, and leadership to promote effective materials handling processes.
Ensures timely and accurate service to patients, clinicians and referral sources.
Supports charge processes and equipment tracking to ensure accuracy, compliance and proper billing.
Ensures compliance with organizational policies, safety standards and accreditation requirements.
Maintains accurate documentation and supports audit readiness.
Provides input into budget planning, resources utilization and equipment need to support operational efficiency.
Identifies and removes barriers to operational efficiency and resolves escalated issues impacting workflow and service delivery.