HM Foreclosure Spec

Citizens Financial Group•Glen Allen, VA

19h

About The Position

As the HM Foreclosure Specialist, you will monitor loans in foreclosure to ensure compliance with all investor, guarantor, ensurer, state and federal guidelines/timeframes are adhered to. This role involves managing a portfolio of assets in various stages of foreclosure, performing a variety of tasks associated with processing foreclosures, and managing state foreclosure timelines. You will also be responsible for requesting and validating legal documents from third-party vendors, coordinating with third-party services for statutory postings and mailings, and accurately entering data while maintaining electronic files. Daily interaction with Foreclosure Attorneys is expected, as is the execution and notarization of foreclosure documents. A key part of the role includes reviewing files upon receipt in foreclosure to ensure all prerequisites have been met, working the foreclosure task queue daily, and responding to inquiries promptly. Handling all foreclosure-related correspondence, phone calls, and emails efficiently is crucial to avoid customer complaints. Additionally, you will read, review, and understand title reports to determine lien position and accurately report foreclosure sale results to the investor. Other duties and projects as assigned by management may also be part of this role.

Requirements

High School Diploma
MSP/Director 7/ LPS/ Black Knight
2-4 years of default loan servicing
Knowledgeable in Document Execution and notarization
Knowledgeable in Payoffs and reinstatements
Advanced analytical skills
Proficient product knowledge
Solid knowledge MS Excel
Solid knowledge of MS Word
Strong organization skills

Nice To Haves

FHA/USDA/VA servicing experience preferred
Candidate should have strong time-management skills, including the ability to effectively prioritize work assignments, be detail oriented and self-motivated.
Superior customer service orientation
Superior ability to multi-task and to function efficiently in a high volume, fast paced deadline-oriented environment.
Superior time management skills
Superior written and verbal skills
Strong project management skills

Responsibilities

Monitor loans in the foreclosure process and update servicing system with all critical steps during the process.
Manage a portfolio of assets in various stages of foreclosure.
Perform a variety of tasks associated with processing foreclosures.
Manage State Foreclosure timelines.
Request and validate legal documents from third-party vendors.
Coordinate with third-party services for statutory postings and mailings.
Accurately enter data and maintain electronic files.
Interact with Foreclosure Attorneys daily.
Execute and notarize foreclosure documents, which assist with the foreclosure action.
Review file when received in foreclosure to ensure that all the prerequisites of foreclosure have been met.
Work the foreclosure task queue daily and respond to inquiries timely.
Handle all foreclosure related correspondence, phone calls, emails promptly to avoid customer complaints.
Read, review, and understand title reports to determine the lien position.
Report foreclosure sale results accurately and timely to the investor.
Other duties and projects as assigned by management.