Medical Case Manager
About The Position
Northland Cares is seeking a compassionate and organized HIV Medical Case Manager to serve as a trusted advocate for people living with HIV. This role involves helping clients navigate healthcare, access essential resources, and achieve their health goals. The Case Manager will work closely with clients, medical providers, and community partners to remove barriers and improve quality of life. The position is full-time, with a four-day in-office work week and remote flexibility available. Northland Cares is Northern Arizona's leading provider of comprehensive HIV care and support services, with a mission grounded in respect, compassion, excellence, and a commitment to helping every client achieve the best possible quality of life.
Requirements
- Bachelor's degree in a health or social service field plus 1-2 years of related experience OR 2-3 years of applicable experience in lieu of a degree
- Valid Arizona Driver's License/Auto Insurance
- Compassionate and non-judgmental
- Organized and detail-oriented
- Comfortable working independently and as part of a team
- Skilled at problem-solving and navigating resources
- Passionate about supporting underserved communities
- An excellent communicator and advocate
Nice To Haves
- Bilingual English/Spanish
- Experience with HIV/AIDS services
- Knowledge of Ryan White or HOPWA programs
- Experience with electronic health records
- Experience in healthcare, social services, behavioral health, housing, or community outreach
Responsibilities
- Build meaningful relationships with clients
- Develop individualized care plans and connect clients to resources
- Coordinate care with healthcare providers and community agencies
- Support clients in staying engaged in medical care and treatment
- Assist with benefits, health services, and other support programs
- Maintain accurate documentation and client records
- Collaborate with a compassionate, client-centered team
Benefits
- Generous PTO and paid holiday package
- Comprehensive health insurance benefits
- Simple IRA retirement plan with employer match
- Professional development and training opportunities
- Flexible work arrangements
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
