Hitch Professional
About The Position
U-Haul is seeking motivated and dependable individuals to join our team as Hitch Service Technicians. This role is ideal for those who enjoy working with their hands, solving mechanical challenges, and building technical skills while assisting customers. As a Hitch Service Technician, you will be responsible for installing trailer hitches and wiring, inspecting equipment, performing basic maintenance, and providing excellent customer service. This is an active, hands-on position that blends technical work with customer interaction. U-Haul provides paid training and certifications, so no prior hitch installation experience is necessary.
Requirements
- Valid driver's license with the ability to maintain a good driving record.
- High school diploma or equivalent.
- Mechanical aptitude and an interest in learning automotive installation skills.
- Strong problem-solving and customer service skills.
- Comfortable working both indoors and outdoors in various weather conditions.
- Ability to work a flexible schedule, including weekends and holidays, as business needs require.
Nice To Haves
- Experience using hand and power tools is preferred but not required.
Responsibilities
- Install trailer hitches, towing accessories, and vehicle wiring to U-Haul standards.
- Diagnose and troubleshoot trailer wiring and lighting issues.
- Explain towing packages and recommend the best solution based on customer needs.
- Safely operate hand and power tools while following all safety procedures.
- Perform quality inspections to ensure installations meet U-Haul standards.
- Assist customers with hitch demonstrations and safe towing practices.
- Cross-train as a Customer Service Representative to assist with rentals, returns, and customer service as needed.
- Move and connect U-Haul trucks and trailers.
- Inspect, clean, and maintain rental equipment to ensure it is safe and ready for customers.
- Fill propane cylinders after completing company-paid certification.
- Participate in ongoing training and professional development through U-Haul University.
- Perform other duties as assigned.
Benefits
- Career stability
- Opportunities for advancement
- Paid training and continuous education through U-Haul University
- Mindset App reimbursement
- Gym reimbursement program
- Health insurance and prescription plans (if eligible)
- Paid holidays, vacation, and sick time (if eligible)
- Dental and vision plans
- Life insurance
- MetLife Auto & Home Insurance
- MetLaw Legal Program
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- Business travel insurance
- LifeLock Identity Theft Protection
- Critical Illness and Group Accident Insurance
- Dave Ramsey's SmartDollar Program
- Employee Assistance Program (EAP)
- 24-hour physician access for children
- Employee discounts on Apple products, Dell computers, hotels, cell phone plans, and more
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
