History Intepreter and Retail

Theodore Roosevelt Medora Foundation•Medora, ND
•Onsite

About The Position

The Theodore Roosevelt Medora Foundation (TRMF), a 501(c)(3) nonprofit and tourism organization, is seeking a team member to help guests learn about Medora’s history while also working in retail. The position works with the attractions team to present local history and includes selling tickets and merchandise at a retail location in Medora. The employee welcomes guests to the Von Hoffman House, helps ensure their safety, interprets the history of the area, and learns and delivers Medora’s one-hour historic walking-tour script. The role also involves answering visitors’ questions, working with Medora Volunteers, operating a cash register, maintaining and replenishing gift-shop merchandise, assisting customers, and promoting and selling tickets to Medora attractions. The position is primarily indoors in a controlled, temperate environment, with occasional outdoor work in hot conditions when working at the Medora Musical. TRMF is located in Medora, North Dakota, near Theodore Roosevelt National Park. The organization’s Life Skills Center includes a dining room, fitness center, and spaces for music, studying, learning, prayer, reflection, and socializing.

Requirements

  • Excellent verbal communication skills.
  • Be reliable, punctual, and ready for every shift.
  • Provide outstanding service to all guests.
  • Be able to troubleshoot and develop solutions when needed.
  • Be able to operate a POS system or be willing to learn.
  • Have math skills sufficient to make customer change quickly and accurately.
  • Have knowledge of Medora’s history or an aptitude for learning it.
  • Be able to share accurate historical information about Medora passionately and genuinely.
  • Be fluent in English.

Nice To Haves

  • Previous retail experience is desirable.
  • Bilingual ability is a plus.

Responsibilities

  • Welcome guests to the Von Hoffman House and help ensure their safety.
  • Interpret and share the history of Medora and the surrounding area, including the histories of Theodore Roosevelt, the Marquis de Mores, and Medora Von Hoffman.
  • Learn and deliver the script for Medora’s one-hour historic walking tour.
  • Work with Medora Volunteers and answer questions about Medora’s history.
  • Operate the cash register and follow the proper checkout process.
  • Keep the gift shop clean and orderly by dusting, vacuuming, washing windows and doors, and straightening merchandise.
  • Replenish understocked gift-shop items.
  • Greet customers and offer assistance.
  • Inform customers about Medora attractions and sell attraction tickets.
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