HIM Technician, Mary and Elizabeth Hospital, 8:00a-4:30p

UofL Health•Louisville, KY
•Onsite

About The Position

The HIM Technician prepares, scans, and indexes patient care documents into the Health Information Management System (HIMS) and electronic medical record (EMR), ensuring accurate filing, positive patient identification, and the integrity of the patient’s Legal Health Record. The role supports timely access to protected health information (PHI) for authorized users and maintains the confidentiality and accessibility of patient records. The technician processes internal and external medical records requests in compliance with HIPAA and HITECH regulations, hospital policies, and state law. The position works with hospital staff, physicians and their offices, revenue cycle team members, and an ROI vendor as needed. The technician also contributes to department performance initiatives and adapts to daily work needs across prepping, scanning, and indexing.

Requirements

  • High school education or GED/equivalent.
  • Experience meeting deadlines and/or productivity standards.
  • Strong knowledge of medical record formats and content for inpatient and outpatient encounters.
  • Strong attention to detail and quality.
  • Ability to perform multiple tasks with frequent interruptions.
  • Ability to operate HIMS and equipment such as fax, microfilm, scanner, transcription system, EMR, and ROI systems.
  • Ability to communicate effectively with coworkers, clinical staff, and leadership.
  • Ability to break down problems or tasks and use prior knowledge and experience to identify causes and consequences of events.
  • Proficiency with computers and office equipment.
  • Commitment to service, organizational values, and professionalism.

Nice To Haves

  • Pursuit of an HIM degree.
  • One year of HIM Technician experience.
  • Experience handling confidential information.
  • Previous experience in a hospital HIM department or medical office.

Responsibilities

  • Ensure patient medical records are available in a timely manner to authorized UofL Health users involved in treatment and care.
  • Maintain medical record filing systems and file loose record materials accurately and promptly.
  • Ensure scanned images are accurate across all data points and verify scanned records against the paper or original copy.
  • Use HIMS and EMRs to retrieve, locate, and verify patient names, account numbers, and MRNs.
  • Maintain knowledge of valid ROI authorizations, subpoenas, and court orders, and assist the ROI vendor with backlog as needed.
  • Meet productivity standards for prepping and indexing patient medical records in the EMR within established time frames and with at least 95% accuracy.
  • Use multiple hospital systems to perform daily tasks.
  • Meet deadlines and coordinate work to maximize productivity and efficiency.
  • Adapt to changing assignments across prepping, scanning, and indexing according to department needs.
  • Report scanning and indexing errors or discrepancies to the HIM Manager.
  • Comply with company policies, procedures, standards of conduct, and HIPAA privacy and security requirements.
  • Maintain confidentiality and protect sensitive data.
  • Follow organizational and department safety standards and guidelines.
  • Work collaboratively and support team members.
  • Provide customer service and interact effectively with physicians, patients, residents, visitors, staff, and the broader health care community.
  • Perform other duties as assigned.
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