HIM ROI Specialist - FT - Day - Health Information Management Pennington NJ

Capital Health (US)

13d • $19 - $24 • Onsite

About The Position

Safeguards and protects patients’ rights to privacy and ensures all hospital and Capital Health Medical Group (CHMG) record requests and releases are in compliance with hospital policy, HIPAA, state and federal regulations. Supports daily Release of Information (ROI) operations by verifying authorization validity, retrieving electronic or paper records, maintaining strict confidentiality and facilitating accurate and timely responses. Using multiple EMR's, processes requests for release of information from patients, providers, legal entities, insurance companies, government agencies, and other authorized.

Requirements

• High School Diploma or equivalent.
• Knowledge of all state and federal release of information regulatory requirements.
• Knowledge of Microsoft Office Suite.
• Ability to work in environment using multiple EMR systems.
• Ability to work alone or as a team member.
• Ability to adapt to changing priorities and meet required turnaround times.
• Strong customer service skills, ability to work in sometimes stressful environment.
• Perform detail-oriented tasks with high level of accuracy.

Nice To Haves

• RHIT or RHIA preferred.
• One year of previous experience in release of information preferred.
• Bi-lingual preferred.

Responsibilities

• Validates requestor identity and verify the authority of record requests, subpoenas, and consent forms.
• Validates requests for records and ensuring that accurate records are released as requested and adheres to minimum necessary standard.
• Processes requests for medical records with a high level of accuracy, adherence to required turnaround times and delivering excellent customer service. Exhibits critical thinking skills and the ability to make sound judgement calls
• Gathers patient record information from several EMR systems to fulfill record requests and generate invoices when applicable in accordance with HIPAA, state and federal standards.
• Prioritizes continuity of care record requests and communicates with other medical facilities and Capital Health departments to assure that information is received as soon as possible by requesting facility or department within Capital Health.
• Sorts and prioritizes mail. Disseminates records through approved methods by providing records via certified USPS mail or FedEx, secure electronic delivery according to policy.
• Logs requests for medical records into the Release of Information tracking system. Attach copies of request letters into the tracking system and scan requests into the Release of Information (ROI) tab in patient charts.
• Utilizes hospital faxing automation tools whenever possible to reduce the risk of dialing errors as well as ensure the use of a fax cover sheet with every fax transmission.
• Escalates any missing, incomplete, or incorrectly indexed medical record documents to management for resolution.
• Supports Risk Management and Legal teams to ensure medical record requests are fulfilled accurately and timely.
• Maintains current knowledge of regulatory requirements related to Release of Information (ROI)
• Meets or exceeds departmental accuracy and productivity standards. Fosters teamwork and collaboration.
• Performs other duties as needed.

Benefits

• Medical Plan
• Prescription drug coverage & In-House Employee Pharmacy
• Dental Plan
• Vision Plan
• Flexible Spending Account (FSA) - Healthcare FSA, Dependent Care FSA
• Retirement Savings and Investment Plan
• Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
• Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
• Disability Benefits – Long Term Disability (LTD)
• Disability Benefits – Short Term Disability (STD)
• Employee Assistance Program
• Commuter Transit
• Commuter Parking
• Supplemental Life Insurance - Voluntary Life Spouse, Voluntary Life Employee, Voluntary Life Child
• Voluntary Legal Services
• Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
• Voluntary Identity Theft Insurance
• Voluntary Pet Insurance
• Paid Time-Off Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED