HIM Representative II HOPD
About The Position
In any medical office there are people who keep things running smoothly. People who make sure the doctor has what they need to do their job and who can keep up with the fast pace without blinking an eye. These jobs may not ever be noticed by the patient – in fact, when done well they shouldn’t be noticed – but they are an important part of making that patient’s experience a positive one. Our health information reps are just this kind of job. They set the stage that allows high quality health care to happen. WHO WE ARE Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve. Indiana Heart Physicians (IHP) has been delivering leading cardiovascular care since 1978, offering comprehensive services through board‑certified cardiologists across multidisciplinary clinics, including cardio‑oncology, heart failure, A‑Fib, cardio‑genetics, and structural heart. IHP provides advanced cardiac imaging and participates in research and clinical trials to bring patients the latest innovations in heart care. As part of the Franciscan Health Heart Center—ranked by HealthGrades as #1 in Indiana for cardiology (2024–2026) , named one of HealthGrades’ America’s 100 Best for Cardiac Care (2026) , and recognized by CareChex as #1 in the market for cardiac care (2026) —IHP delivers nationally recognized, patient‑centered cardiovascular excellence. WHAT YOU CAN EXPECT Monday to Friday 8am to 5pm schedule working in a busy Cardiology practice In person position Enjoy work life balance with consistent day shift schedule and observed holidays off work Prepare, organize, and maintain patient charts and medical records to support efficient clinic operations and timely access to information Review and prepare charts for upcoming appointments, ensuring records are accurate and available according to scheduling timelines Process medical record requests, respond to phone inquiries, and maintain HIPAA compliance when handling protected health information Support providers, staff, and patients through accurate record management, attention to detail, and a commitment to a positive patient experience
Requirements
- High School Diploma/GED
Nice To Haves
- 1 year Medical Office/Medical Terminology
Responsibilities
- Prepare, organize, and maintain patient charts and medical records to support efficient clinic operations and timely access to information
- Review and prepare charts for upcoming appointments, ensuring records are accurate and available according to scheduling timelines
- Process medical record requests, respond to phone inquiries, and maintain HIPAA compliance when handling protected health information
- Support providers, staff, and patients through accurate record management, attention to detail, and a commitment to a positive patient experience
Benefits
- Comprehensive benefit offerings
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
