HIM Operations Supervisor

Halifax Health•Daytona Beach, FL

3d•Onsite

About The Position

The HIM Operations Supervisor is responsible for overseeing the day-to-day activities of the Health Information Management (HIM) Operations team. This role ensures accurate, timely, and compliant management of medical records, including chart completion, record processing, and document imaging. The supervisor provides leadership, training, and performance management for HIM Operations staff to meet and maintain departmental goals and regulatory compliance.

Requirements

Minimum 7 years experience in HIM and/or revenue cycle required
Extensive knowledge of state and federal requirements for medical record documentation and retention
Extensive knowledge of HIPAA requirements
Strong interpersonal skills required to effectively communicate and motivate staff
Ability to train and motivate others

Nice To Haves

Associates degree preferred
RHIT or RHIA preferred
Epic Experience Preferred

Responsibilities

Supervise HIM Operations staff, including hiring, scheduling, training, and timely performance evaluations.
Responsible for executing and meeting KPIs as determined by leadership
Responsible for oversight of staff including individual goal setting and mentorship for growth
Identify areas for efficiency and process improvement, providing proactive solutions or recommendations
Implement changes as directed by leadership, including data from Analysts and business parters within revenue cycles, for workflow and quality improvement
Ensure timely processing of health records to support clinical and administrative needs.
Maintain positive relationships with physicians and department leadership
Escalate department issues and concerns to IT, operational, and HIM leadership as appropriate
Conduct team huddles to communicate organizational updates, common trends, and encourage team members.
Serve as the subject matter expert for HIM chart completion and record processing
Maintain adherence to HIPAA, Joint Commission, and organizational policies
Other duties as assigned