HIM Associate II
About The Position
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. This is an onsite position at Murray Resource Center As our HIM Associate II, you will deliver exceptional customer service to patients, healthcare professionals, and payors while upholding the utmost confidentiality for all patients. Your daily tasks will involve preparing, scanning, answering phones, and organizing medical record information to ensure the completion of health information and data. Your role plays a crucial part in maintaining accurate and confidential health records. To thrive in this position, you will need to be detail-oriented, organized, and passionate about handling sensitive information. You’ll use your prior experience with navigating multiple systems to collect patient information and enter it into multiple computer systems. You’ll use your excellent communication and interpersonal skills to answer questions from patients as well as physicians and their staff.
Requirements
- Strong attention to detail, accuracy, and data entry skills.
- Excellent communication and customer service skills in a healthcare setting.
- High school diploma or equivalent required.
Nice To Haves
- Experience in HIM, medical records, or Vital Records preferred.
Responsibilities
- Retrieve charts from all patient care areas and perform chart check-in, reconciliation, and follow-up on missing documentation.
- Prepping, scanning, indexing, and quality control validation of all medical records.
- Performs data entry functions by hand-keying electronic information into various data systems to maintain updated information for future use and analysis.
- Updates spreadsheets and data systems with updated content to maintain accurate information.
- Answer incoming phone calls related to medical records, request status updates, and general department inquiries.
- Exemplify caring and compassionate customer service to create excellent patient experience.
Benefits
- competitive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
