Higher Education Site Operations & Simulation Lab Manager

Unitek Learning • Ann Arbor, MI

3d • Onsite

About The Position

The Higher Education Site Operations & Simulation Lab Manager serves as the on-site operational lead for School-in-a-Box instructional delivery at Unitek Learning’s Trinity Hospital Partner Site in Ann Arbor, Michigan. The role manages day-to-day site operations and provides operational and technical support for simulation and skills-based learning, partnering with faculty so learning environments are prepared and instructional activities run effectively.

The position coordinates site activities, classroom and lab scheduling, space readiness, simulation setup and delivery, equipment and supplies, testing support, and campus events. It also supports faculty and staff onboarding, maintains procedures and checklists, and identifies opportunities to improve operational efficiency and learning-environment readiness. The schedule is flexible and may include evenings and weekends.

Requirements

• Associate degree or demonstrated transferable experience.
• 2–4 years of experience in site operations, laboratory support, simulation environments, or educational program coordination.
• Strong organizational, communication, and problem-solving skills.
• Ability to work collaboratively in a fast-paced, student-centered academic environment.
• Flexible schedule that may include evenings and weekends.

Nice To Haves

• Bachelor’s degree in healthcare, education, operations, or a related field.
• Experience supporting hands-on or skills-based learning.
• Knowledge of simulation-based education or healthcare training environments.
• Experience supporting mobile, pop-up, or non-traditional learning spaces.
• Proactive approach to operational planning and instructional support.
• High attention to detail and ability to manage multiple priorities.
• Commitment to student success and educational excellence.

Responsibilities

• Serve as the on-site operational lead for School-in-a-Box instructional delivery.
• Coordinate daily site activities, classroom usage, lab scheduling, and space readiness.
• Maintain site calendars in collaboration with the Manager of Faculty Planning & Scheduling for labs, simulations, assessments and testing, orientations, and events.
• Ensure compliance with institutional policies, accreditation requirements, and safety standards.
• Liaise with faculty, campus leadership, and external partners to support program execution.
• Prepare simulation labs, classrooms, and mobile learning environments for instructional activities.
• Assist faculty with simulation setup, including manikins, task trainers, equipment, supplies, and scenario materials.
• Support simulation delivery by managing room readiness, equipment functionality, timing, and transitions.
• Help maintain consistency and realism in simulated learning environments.
• Break down and reset simulation spaces and prepare them for subsequent sessions.
• Partner with full-time and adjunct faculty to anticipate instructional and simulation needs.
• Provide hands-on operational support during labs, simulations, skills practice, and assessments as directed by faculty.
• Assist with setup and logistics for skills validations, OSCEs, and competency evaluations.
• Support debriefing workflows through environment reset and equipment organization.
• Manage inventory of simulation equipment, instructional supplies, consumables, and technology.
• Monitor equipment condition and coordinate maintenance, repair, and replacement.
• Ensure audiovisual systems, computers, and simulation technology are operational and ready for use.
• Track usage and reorder supplies in alignment with budgetary guidelines.
• Coordinate logistics and on-site execution for student orientations, graduations, and campus events.
• Support event room setup, audiovisual needs, seating, signage, and materials distribution.
• Partner with campus leadership, faculty, and support teams to organize student-centered events.
• Assist with scheduling, space coordination, and equipment setup for special programs, ceremonies, and community events.
• Provide on-site operational support during events for students, families, faculty, and guests.
• Support setup and administration of proctored exams, skills assessments, and standardized testing.
• Ensure testing environments meet security, confidentiality, and standardization requirements.
• Assist with assessment documentation, reporting, and issue resolution.
• Hire, train, schedule, and manage a proctor pool based on cohort sizes and test frequency.
• Support faculty and staff onboarding and training on site workflows and simulation environments from an operational perspective.
• Maintain site-specific checklists, procedures, and setup documentation.
• Identify opportunities to improve operational efficiency, simulation delivery, and learning-environment readiness.
• Participate in professional development related to simulation, safety, and educational best practices.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage starting the first of the month following 30 days of employment.
• Two weeks of starting vacation per year, increasing based on years of service.
• 12 paid holidays and 2 floating holidays.
• 401(k) with company match.
• Company-paid life insurance at 1x annual salary.
• Leadership development and training for career advancement.
• Tuition assistance and forgiveness for the employee and family, up to 100% depending on program.
• Relocation assistance available.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree