High Speed Data (HSD) Systems Engineer (Remote)

Cable ONE•Phoenix, AZ

21h•Remote

About The Position

Sparklight, a Cable One brand, is seeking a remote High-Speed Data (HSD) Systems Engineer I. This role is crucial for deploying, upgrading, and maintaining the HSD infrastructure that supports critical Internet services. The position involves day-to-day administration, troubleshooting, and project-based work focused on analysis, design, development, and testing of new and existing technologies. The engineer will manage vendor solutions for core platforms like DNS, DHCP, and DOCSIS provisioning, ensuring security compliance and high system availability. Success requires advanced Linux (CentOS/RHEL) expertise, strong scripting and automation skills, and a solid understanding of network security best practices. This role offers the opportunity to impact HSD platform reliability and performance through operational excellence and innovative engineering solutions.

Requirements

Bachelor’s degree (B. A.) from a four-year college or university preferred.
Minimum two years of related progressive experience in a network engineering role required.
Linux Administration: 4+ years hands-on experience managing CentOS or RHEL environments.
Automation & Scripting: Proficiency with Shell, Python, Perl, Docker, and/or Ansible for system automation and orchestration.
Network Engineering: 4+ years designing, deploying, and operating high-availability corporate and telecommunications networks.
Network Skills: Demonstrated expertise in advanced troubleshooting and in applying industry-standard network-security best practices.
Red Hat Certified System Administrator (RHCSA)
Red Hat Certified Engineer (RHCE)
Cisco Certified Network Administrator (CCNA)
Associate-level networking certification required.

Nice To Haves

Previous working background in an MSO (Multiple System Operators) in the cable industry preferred.
Professional-level networking certification preferred.
Must be flexible and able to work on-call outside business hours.
Position will require up to 10% travel.
Application design and implementation project experience in one or more of the following areas preferred – DHCP, DNS, NTP.
Experience with the following vendor products preferred: Incognito, Infoblox, Redhat.
Experience with IPv4, IPv6, DHCP, DNS, Docker, LDAP, and other relevant technologies and/or standards preferred.
Proficiency in networking essentials.
Ability to manage vendor relationships.
Ability to troubleshoot escalated issues in relation to applications.

Responsibilities

Assist in designing, implementing, and maintaining core network systems such as products and solutions by Incognito, Infoblox, and Calix, along with other technologies to support and maintain the organization's systems, infrastructure, and data.
Perform implementation of new software as it relates to Engineering technologies and projects.
Maintain the lifecycle management environment for all HSD applications; assist with upgrades to technologies that rely upon backend applications.
Assist with the creation of Low-Level Design (LLD) documentation for configuration templates, method of procedures, application diagrams, knowledge base articles, bill of materials, and support documentation.
Conduct training for new technology integration, technology upgrades, new product design, and implementation to relevant Cable One team members.
Analyze project requests to estimate time and cost.
Work as part of a project team to determine requirements, risks, and limitations for each project scope.
Perform on-call duties, customer equipment escalations, and overnight network changes as assigned.
Configure, manage, and troubleshoot Linux systems, DOCSIS provisioning, DNS and DHCP configuration, Authentication, Access Policies, and others to ensure optimal network performance, security, and connectivity.
Utilize Python, Ansible, or other scripting and programming tools, together with strong Linux administration skills to automate tasks, troubleshoot issues, and optimization.
Respond to requests escalated to the HSD Systems Engineering Team and perform on-call duties as assigned, being a technical point of contact for the team.

Benefits

Medical, dental, and vision plans
Life insurance (self, spouse, children)
Paid time off (vacation, holiday, and personal/sick days)
401(k) - 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation)
Group Legal plan with Identity Theft Protection
Tuition reimbursement (up to $5,250 on 1st year)
Up to seventy-five dollars a month towards cable and internet services (Phoenix Associates Only)
FREE Sparklight premium services (cable/phone/internet) if in Cable One service areas
Annual community support to various organizations across the U.S.
Associate recognition & awards programs
Advancement opportunities
Collaborative work environment