High School Co-Op

Marriott•Charlotte, NC

5d•Onsite

About The Position

This position is designed to provide high school students with an introduction to hotel operations across various departments such as the front desk, restaurants, room operations, and events. The role involves supporting operational needs, assisting guests and associates, and performing a variety of tasks to ensure memorable guest experiences. It serves as a short-term training opportunity to gain exposure to the hotel business and prepare for potential future full-time employment. Critical to success in this role are maintaining a safe workplace, adhering to company policies, punctuality, upholding quality standards, and presenting a professional image through uniform, appearance, and communication. The role requires physical activity including standing, sitting, walking for extended periods, moving over various surfaces, managing check-in/check-out processes, and handling objects up to 25 pounds independently or 50 pounds with assistance, as well as reaching, bending, twisting, pulling, and stooping.

Requirements

Currently in high school or a high school program.
No related work experience required.
No supervisory experience required.
No specific licenses or certifications required.
Creating a safe workplace.
Following company policies and procedures.
Being punctual for your shifts.
Upholding quality standards.
Ensuring your uniform, personal appearance, and communications are professional.
Ability to stand, sit, or walk for an extended time.
Ability to move over sloping, uneven, or slippery surfaces.
Ability to manage check-in and check-out process.
Ability to read and visually verify information.
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Responsibilities

Support operational needs in one or more hotel departments (e.g., front desk, restaurants, room operations, events).
Assist guests and associates.
Perform a variety of tasks to ensure positive guest experiences.
Maintain a safe workplace.
Follow company policies and procedures.
Be punctual for shifts.
Uphold quality standards.
Ensure uniform, personal appearance, and communications are professional.
Stand, sit, or walk for an extended time.
Move over sloping, uneven, or slippery surfaces.
Manage check-in and check-out process.
Read and visually verify information.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Perform other reasonable job duties as requested.