High Rise Make Ready Technician - Multifamily

Hines • Atlanta, GA

2d • Hybrid

About The Position

As a Make Ready Technician with Hines, you will be responsible for overseeing the quality standards of the vacant units to ensure they are in market-ready condition that meet the Hines standard. You will perform technical and mechanical duties as needed. Responsibilities include completing all repairs and improvements to apartment homes prior to resident occupation, verifying the property is maintained up to standards, and assisting in maintaining the property grounds, common areas, and amenities. This role involves general cleaning, pressure washing, trash removal, inspecting and repairing sheetrock and wall finishes, caulking and sealing around interior fixtures, and practicing proper safety techniques with all mechanical or electrical equipment. You will also follow guidelines for the safe usage of tools and equipment, identify areas for improvement, support cost-cutting initiatives, respond respectfully to resident complaints, and clean and paint equipment. Understanding company and property policies, procedures, and possessing computer skills for work order programs are essential. Successful completion of all required training programs within required timeframes is also necessary.

Requirements

• High school diploma or equivalent from an accredited institution is preferred
• One or more years of maintenance or related experience preferred
• Demonstrated ability to identify mechanical, electrical, or other malfunctions and provide solutions
• Excellent written, verbal and customer service skills
• Excellent time management skills
• Work indoors approximately 80% of the time and outdoors approximately 20% of the time
• Use olfactory, auditory, and visual senses
• Lift 25 lbs. or more
• Climb up and down stairs and ladders
• Access remote work areas and confined spaces (i.e., crawl spaces, roofs)
• Use full range of manual dexterity (i.e., sitting, squatting, bending, kneeling, walking, and lifting)
• Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and some holidays
• Work overtime as business needs deem appropriate

Responsibilities

• Actively complete all repairs and improvements to the apartment homes prior to resident occupation as well as verifying the property is maintained up to standards
• Assists in maintaining the property such as the grounds, common areas, and amenities
• Perform general cleaning, pressure wash, trash removal and other duties as assigned
• Inspect all sheetrock and wall finishes for damage and repair/replace as needed
• Verify the apartment homes have been properly caulked and sealed as needed around the interior (sink, showers, bathtubs, windows, etc.)
• Practice proper safety techniques with all mechanical or electrical equipment malfunctions, reporting any injuries, accidents, or other safety issues to the appropriate contact
• Follows guidelines for the proper and safe usage of hand, power tools, testing equipment, and safety devices and other items, as well as make sure items are returned
• Identifies areas for improvement and provides suggestions to improve overall efficiency and productivity
• Ensure safety information is current and readily accessible while keeping up to date on all OSHA and other safety related laws and requirements to ensure compliance
• Support cost-cutting and expense control programs by verifying parts are up to standards for repair rather than a complete replacement when possible
• Attentive to questions from other service members as well as residents, responding in a respectful manner to complaints about maintenance services, and assign work requests according to urgency and efficiency
• Clean and paint equipment
• Understand policies and procedures of the company and of the assigned property
• Possess computer skills necessary to effectively administer work order programs and building operations
• Successful completion of all required training programs within required timeframes
• Compute basic mathematical equations

Benefits

• Comprehensive training
• Competitive compensation
• Robust benefits
• Generous vacation packages

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED