High Performance Manager

Altea•Vancouver, BC

2d•Onsite

About The Position

Altea is Canada’s premier fitness and wellness destination, offering multiple boutique studios, modern recovery, and lifestyle amenities under one roof for a single membership. We combine the quality of a standalone boutique with the breadth of a full-service club, delivering an experience that members build their week around. We are the membership members actually use, and everything we do is designed to deliver a premium member experience. This role is central to Altea's unique approach, sitting at the intersection of our fitness prescription model (which turns member results into a repeatable system), our LF3 and Signature studio programming (setting the standard for group strength and conditioning), and our Diamond community (which expects the highest level of relationship and care). You will own all three of these critical areas. If you've been looking for a place that matches your standard, this is it.

Requirements

5+ years of personal training, performance coaching, or fitness leadership experience in a premium environment
3+ years of progressive people leadership experience, including direct management of a coaching or training team
Proven experience managing high-value client relationships in a premium or luxury environment
Strong financial literacy, understanding PT revenue drivers, KPIs, and acting on data
Valid Standard First Aid and CPR-C, maintained annually
Criminal Background Check required prior to commencement

Responsibilities

Lead the Diamond Community as the in-club concierge for Altea's top-tier members, understanding their goals, coaches, and progress to build strong relationships.
Oversee and develop the Rx Process, auditing and ensuring the quality of fitness prescription appointments across the trainer team.
Maintain programming quality and conduct class audits for LF3 Strength, Tread, and Signature studios, holding the coaching standard and developing trainers.
Manage a segment of the Personal Trainer team, focusing on the programming side, alongside the Personal Training Manager.