High Fidelity Family Support Partner

Youth Villages • Asheville, NC

3d • Remote

About The Position

For over 35 years, Youth Villages has transformed the lives of children and families nationwide through innovative, research-based programs focused on preserving and restoring families. As a national leader in children’s mental and behavioral health, we serve more than 47,000 youth, young people, and their families annually across 29 states and Washington, D.C. Our proven treatment models drive long-term success in child welfare, juvenile justice, and mental health systems. At Youth Villages, we do what works — partnering with others to expand our impact and advocate for meaningful, lasting change. We're seeking purpose-driven individuals who are passionate about making a difference. With a dedicated team of more than 5,000 staff, Youth Villages is committed to investing in and supporting our employees by offering opportunities to build a fulfilling career through professional growth, personal development, and a mission that matters— helping children and families live successfully. For more information, please visit www.youthvillages.org
Program Overview: The High Fidelity Wraparound (HFW) model is an evidence-based, team-driven care management approach designed to support youth and families with complex behavioral and health needs. Serving youth ages 3 to 17, HFW provides coordinated, strengths -based support that empowers families to achieve long-term stability, resilience, and success in their homes and communities. Rooted in the principles of “Family Voice, Family Choice,” this program ensures that services are youth-guided and family-driven. Youth and families collaborate with providers and natural supports to form a personalized team. Together, they develop and monitor a plan of care tailored to the family’s unique needs and goals. Goals can include building coping and problem-solving skills, creating safety plans, strengthening family relationships, improving school engagement, and enhancing formal and natural support networks.

Requirements

• Lived experience as being a parent or primary caregiver of a youth with special needs (preferably mental health needs)
• Bachelor’s degree in a social services discipline from a college/university and one (1) year of experience working with children/adolescents/transition age youth
• Associate’s degree in a social services discipline from an accredited school and one (1) year of experience working with children/adolescents/transition age youth
• High school diploma or GED and a minimum of five (5) years of experience working as a primary caregiver with children/adolescents/transition age youth
• Current, valid driver’s license
• An automobile for work purposes
• Proof of auto insurance

Responsibilities

• Educates families, providers, and the community about the Wraparound process
• Provides education and assistance in navigating the child serving systems (child welfare, education, behavioral/mental health, juvenile justice, school, primary care, etc.)
• Facilitates and assists in identifying formal and informal community resources, support, coaching, and training for parents and guardians
• Empowers each family to make their own decisions and take control of their life
• Assists each family in learning how to problem solve , set goals, make decisions, and advocate for themselves
• Helps youth and parent/guardian to articulate the youth’s/family's strengths, needs, and goals
• Schedules at least one face-to-face meeting with family to aid the youth and parents/guardians in preparing for the first Wraparound Child and Family Team meeting.
• Attends appropriate meetings as requested by the youth, parents, or guardians
• Attends community meetings as required under grant or contract deliverables
• Attends the North Carolina Family Partner quarterly meeting
• Completes all required reports and other paperwork as directed
• Completes accurate and timely documentation in an electronic medical record system (EMR)
• Works in collaboration with Wraparound Coach/Supervisor and Wraparound Facilitator to strengthen Wraparound Team rapport and overcome challenges
• Performs o ther duties as assigned

Benefits

• Medical, Dental, Prescription Drug Coverage and Vision
• 401(k)
• 2 week paid vacation (full-time) / 1 week paid vacation (part-time)
• 12 paid sick days per year
• 11 paid holidays
• Paid Parental Leave
• Mileage & Cell Phone Reimbursement (when applicable)
• Tuition reimbursement and licensure supervision
• Growth & development through continuous training
• Clinical and administrative advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree