Helper/Installer

The Glass Guru•Carlsbad, CA

2d•Onsite

About The Position

The entry-level Helper/ Installer assists our glaziers with glass installations and provides in-shop support including stocking, cleaning, and organizing vehicles, receiving deliveries, checking in glass products, and keeping shop clean and safe. Training is provided. Schedule is four 10-hour days per week, no weekends. MUST HAVE A CLEAN DRIVING RECORD. NO DUIs.

Requirements

Experience/proficiency with hand-tools, drills, saws, fasteners, ladders
HS Diploma or equivalent
All candidates must pass initial background check and drug test.
Valid license to drive, and a clean DMV record. NO DUIs
Candidates must be physically capable of performing work, in good health, with the ability to lift up to 75lbs. unassisted
Reliable transportation to and from work.

Nice To Haves

Residential glass replacement including single/double pane window glass, shower enclosures, mirrors, mirrored wardrobe doors
Construction experience
Effective troubleshooting skills
Good verbal and written communications skills
Ability to use a smart phone and learn our customer management system on your phone for daily jobs/payments
Hardworking, motivated, with excellent organizational and time-management skills

Responsibilities

Thoroughly inspect job materials, ensuring the product(s) are the correct size & style, and that there is no obvious product damage or flaws on product(s) required to complete job(s)
Safely and securely load required job materials to installation vehicle(s), including redundant materials, tools, safety equipment etc...
Conduct yourself respectfully with co-workers and customers at all times.
Upon arrival at customer’s home, greet customer politely, assist glazier to validate the work to be completed, the product(s) to be installed, and installation location(s).
Assist glazier to install all products and perform all services included in the work order, troubleshoot, and strive to resolve any installation problems that might occur on-site
Communicate with relevant team members regarding incomplete work, ensuring that any new materials are ordered, the cause of the go-back can be discerned, and support glazier in managing customer expectations accordingly.
Take care of the customer's home/business, ensuring we leave it cleaner than when we found it. Use booties, drop cloths, etc...
Ensure all tools, equipment, and materials have been removed from customer's home and safely secured in company vehicle.