Helper A Janitor

Waterton SearchChicago, IL
Onsite

About The Position

Waterton is seeking a Helper A Janitor to join their team. This role is responsible for maintaining the physical condition of the community and equipment according to company guidelines and standards, and protecting the community and equipment from damage, loss and deterioration. The position involves conducting preventative maintenance, performing janitorial duties, landscaping, and handling service requests. The Helper A Janitor will also ensure apartments are ready for occupancy by overseeing and scheduling the make-ready process, including move-out/move-in inspections, and various repair and maintenance tasks. A key aspect of the role is maintaining life safety equipment and ensuring a safe, clean, and organized work environment.

Requirements

  • A minimum of two (2) years of plumbing, electrical, mechanical, drywall repairs, carpentry, and/or pool/spa maintenance experience.
  • High School Diploma or equivalent.
  • EPA-CFC Certification.
  • An EPA-LBP certification is required for any property older than 1978.
  • Demonstrate tact and empathy when dealing with Resident concerns, and work to resolve them quickly, never losing sight of the criticality of customer service.

Nice To Haves

  • Great communicator.
  • Easily manage relationships and build rapport with others.
  • Pro at motivating others.

Responsibilities

  • Ensure service requests are completed professionally and accurately within twenty-four (24) hours, which may include scheduling an appropriate vendor if necessary.
  • Ensure that all service requests are signed off and report any variance from our 24-hour commitment where appropriate.
  • Update, execute and document preventive maintenance schedule on a regular basis and advise your manager of outstanding items.
  • Perform regular property inspections to ensure compliance with established standards regarding the grounds, risk management, safety, cleanliness and general appearance, including cleanliness and landscaping management.
  • Establish and maintain good relations with residents, prospective residents, all customers, vendors and co-workers, interacting in a courteous and professional manner at all times.
  • Oversee and schedule all facets of the make-ready process in accordance with leasing needs and as outlined in the Waterton Residential Standards of Performance. This includes but is not limited to move out/move in inspections, electrical, HVAC, plumbing, carpentry, appliance repair, carpet cleaning/replacement, painting, equipment maintenance, preventive maintenance and cleaning.
  • Maintain life safety equipment including but not limited to fire pumps, sprinklers, emergency generators, fire panels, smoke detectors, CO detectors, etc., including testing equipment as required.
  • Ensure there is a safe, clean and organized work environment (i.e. shop, pool maintenance room, storage areas).
  • Utilize all reasonable safety measures and precautions.
  • Be an excellent teammate who helps deliver departmental and organizational goals.

Benefits

  • Healthcare, retirement and other related benefits are provided through partnership with the Union.
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