Helpdesk Tech

Interactive Process Technology LLCHuntsville, AL
Onsite

About The Position

At IPT Associates (IPTA), we enjoy solving real-world problems with technology. We work closely with our customers, teammates, experts, and partners to come up with practical solutions that make a difference. Whether it's a government or business organization, we focus on understanding the need and building something that works. This position is contingent upon contract award, and the actual job description may vary based on specific contract requirements and organizational needs.

Requirements

  • Bachelor's degree in Computer Science, Information Systems, Engineering, or other Scientific/Technical discipline
  • Six (6) years of experience in a similar role
  • Must meet IAT-II requirements
  • Active Security clearance

Responsibilities

  • Provide technical assistance to computer users
  • Answer questions or resolve computer problems for clients in person, or via telephone or electronically
  • May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems
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