Helpdesk Intern - Fall

CPL Consultants LLC•Village of Fairport, NY

6d•$19 - $21•Onsite

About The Position

Kickstart Your Career with an Internship at CPL. Are you a student eager to turn classroom learning into real-world impact? At CPL, a nationally recognized Architecture & Engineering firm, we believe in empowering the next generation of designers, engineers, and innovators. Our internship program is your opportunity to gain hands-on experience, collaborate with seasoned professionals, and contribute to projects that shape communities. This position is meant to cover the fall period, be on-site, and work 20-40 hours per week.

Requirements

Actively pursuing a BS (or MS) in Information Technology or a related field
Succinct communication skills, both written and verbal
Experience using Microsoft Office(Word/Excel/Teams, etc.)
Technical experience in Microsoft Windows Server/Workstation environments
A Team player
Knowledge of Windows OS application installation as well as Office 365 and other business applications

Responsibilities

Respond to requests for IT help from end users
Provide IT assistance as able or escalate requests to other members of the IT team
Configure, install and upgrade PCs, operating system software and application software as required
Provide hands-on support for all IT equipment in nearby offices, and elsewhere as required
Perform other duties as assigned by the IT Helpdesk Manager and IT Director

Benefits

Medical, Dental & Vision insurance
Single HDHP Medical plan with 100% paid premium
Health Savings Account (HSA) with employer match
Medical and Dependent Care Flexible Spending Accounts
FREE Life Insurance and AD&D Insurance
Voluntary Life Insurance for you and your family
FREE Short-Term and Long-Term Disability Insurance
PTO + Sick Time + 8 Holidays per year
Retirement Savings Plan with contribution from CPL to grow your retirement funds
Internal Mobility & Career Advancement
Licensure Assistance
Tuition Assistance: You may be eligible for continuing education assistance
Student Loan Assistance Program: CPL will contribute up to $100/month for 5 years ($6,000 total) toward student loan debt