Help Desk Specialist I
About The Position
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. As a Help Desk Specialist, under general supervision, assist branch personnel with questions regarding the Bank's financial products, New Account policy and procedures, SalesLogix, Lotus Notes and Safebox. Incumbent will also review legal documentation for all non-personal accounts and help guide branch staff in opening accounts.
Requirements
- Previous work experience required, preferably within a financial institution.
- Knowledge of basic PC operational systems and software packages is desirable.
- Excellent communication skills, both written and verbal.
- Detail oriented.
- Organized.
- Ability to meet deadlines within specific time constraints.
Responsibilities
- Assist branch personnel with questions regarding the Bank's financial products, New Account policy and procedures, SalesLogix, Lotus Notes and Safebox.
- Review legal documentation for all non-personal accounts.
- Guide branch staff in opening accounts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
