Help Desk Associate, Bureau of Early Intervention

City of New York • New York, NY

1d • $46,503 - $53,479 • Hybrid

About The Position

Reporting to the EI Systems supervisor, The Help Desk Associate will enter data, manage documents, and create reports to support resolution of problems.

Requirements

• A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
• Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Responsibilities

• Process document submissions for data correction.
• Complete data entry into databases.
• Create reports.
• Conduct special projects as assigned.

Benefits

• premium-free health insurance plan
• additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
• a public sector defined benefit pension plan with steady monthly payments in retirement.
• a tax-deferred savings program
• a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED