Help At Home Team Coordinator

Douglas County Visiting Nurses•Lawrence, KS

23h•Onsite

About The Position

The Team Coordinator assists with providing coordination of the intake and scheduling process for the Help at Home program to ensure quality of care delivery in a fiscally responsible manner. This role works under the direct supervision of the Director of Hospice and confers with Hospice and Home Health Team Managers regarding episodic management, centralized scheduling, quality improvement, patient satisfaction, and readmission initiatives.

Requirements

High school graduate.
Basic level knowledge of EMR (electronical medical records) and email functions.
Strong communication and interpersonal skills that allow staff to foster relationships, build rapport and establish patient trust to produce positive patient outcomes and work environment for both internal and external customers.
Initiative to make independent decisions within scope of practice, licensure and/or policies and procedures of the agency.
Function as a member of an interdisciplinary health care team, committed to the team approach for patient care.
Represent the agency with honesty, integrity, loyalty, strong work habits and a professional demeanor.
Communicate effectively with patient/clients, families, physicians, health care providers and other community agencies.
Respond appropriately in stressful situations.
Ability to motivate and the ability to produce a positive work environment for both internal and external customers.
Ability to assess the strengths and weaknesses of applicants for positions in the organization based on applications, resumes and interview questions and responses.
Ability to collect, analyze and utilize a variety of data in program planning and evaluation and to recommend solutions to problems.
Ability to work as a member of a management team.
Ability to work over 8 hours per day and/or over 40 hours per week.
Walking, bending, kneeling, squatting, lifting, grasping, fine hand coordination in repetitive tasks and motions.
Ability to work with hands above the head or elbows above the shoulders.
Ability to work with adequate mobility of back, neck or wrist.
Ability to lift up to 25 pounds of weight.
Ability to assist patient/clients in body transfers from one location or position to another, utilizing proper body mechanics and appropriate equipment.
Ability to push or pull with 20 pounds of initial force.
Employee may be exposed to infectious diseases.
Must have car available, valid driver's license and auto insurance as required by the state or ability to use public or private transportation to efficiently complete job duties.
Employee may be required to drive for job related duties.

Nice To Haves

Graduate of an accredited school of vocational/practical nursing, preferred.
Home health experience preferred

Responsibilities

Schedules and appropriately documents patient schedules in a timely manner.
Participates in coordinating care with management and patient interdisciplinary Group/Team.
Provides effective communication to patients, staff members, other health care professionals, and referral sources.
Responds timely to Help at Home patients needs in a professional and creative manner.
Demonstrates commitment, professional growth, and competency.
Promotes the VNA's philosophy and administrative policies to ensure quality of care.
Participate in special projects and perform other duties as requested.
Keep a daily record of time worked per agency policies.
Participate in quality improvement (QI) activities to positively impact performance on agency's overall outcomes.
Be active in promoting compliance to employees; assure staff is informed of compliance policies, and the application of policies to their function.
Assure all staff/patient information is kept confidential.
Dispose of all written information, with the exception of the employee's personnel file and the patient's chart properly when no longer needed.
Information about the patient/client, their condition, and their care will not be discussed with other patient/clients, the public or with other VNA staff in public places. Discussions should be respectful and related to direct patient care.
Attend and take part in applicable in-services.
Complete required in-service hours in a timely manner.
Follow team decisions in achieving agency objectives.
Foster atmosphere of teamwork and pride in providing agency services.
Keep work environment clean and orderly and in a sanitary condition.
Keep storage areas free from accumulation of material that constitutes hazards.
Present a professional personal appearance in accordance with established agency dress code, wear name badge.
Observe and follow all agency and regulatory guidelines for infection control in accordance with established policies and procedures.