HELOC Type/QC Specialist
About The Position
The HELOC Type/QC Specialist is responsible for analyzing & reviewing public records related to titles of homes, land, and buildings. Specialists are also responsible for the typing of this information & the quality control check of the completed property title reports to identify any errors or improper execution. The HELOC Type/QC Specialist will be responsible to meet daily goals for the processing of these reports and ensure any revisions/corrections are made in a timely manner for each transaction. Qualified candidates must possess a high attention to detail as this position involves responsibility for accuracy of documentation critical to the real estate transaction. At Solidifi, our Title & Closing teams are in an exciting period of substantial growth. Through fast-paced, high-volume work that extends across the country, team members have the unique opportunity to contribute to becoming a top player in the industry. With our centralized approach to the closing process, team members have the chance to become subject-matter experts on specific pieces of the real estate transaction.
Requirements
- High school diploma or equivalent knowledge/experience.
- Excellent communication skills (verbal and written)
- Experience with Microsoft Office programs
- Ability to multi-task
- Strong attention to detail
- Must be able to work a flexible schedule with extended hours when required.
- Ability to work independently as well as in a fast-paced team environment.
Nice To Haves
- Prior industry knowledge in mortgage processing, or title & closing preferred, but not required.
Responsibilities
- Review and report deeds, deeds of trust, liens, judgments, and other real estate documents to provide a complete and accurate property report.
- Review property tax information and legal descriptions for accuracy
- Manage varying client expectations and requirements.
- Respond to all incoming emails and communications within established timelines.
- Review details of customers orders to ensure data requirements for processing are completed.
- Perform quality control checks of completed reports for accuracy in a timely and efficient manner.
- Request corrections of any errors in document packages for any vendor errors.
- Escalate issues and trends to team lead and management.
Benefits
- health, dental, and vision insurance
- life insurance (basic and voluntary)
- short- and long-term disability coverage
- FSA plan
- 401(k) with company match
- Wellness webinars
- employee assistance programs
- paid time off
- volunteer time off
- paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
